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How to Set up VoIP Phone Line & 4 Things that You Must have It

VOIP phone line is probably the most important requirement because you subscribe to the provider just like you would to any other normal phone company that allows you to receive and make calls outside of your office. Without a VoIP provider, you are just able to dial extensions within your office. There are different types of VoIP provider in the market with different plans and different rates. When you decide which solution is better suited for your business, the on-site or hosted, then you will just have to look for a VoIP service provider which can deliver you the solution you want. You should look for certain things like the service level agreements, customer recommendations and uptime before you decide to sign up with the provider. Steps to Set up VoIP Phone Line: 1. Broadband Internet Connection The more phone calls volume you have the bigger the bandwidth you will require. For example, if you have a low call volume then maybe you can use a bandwidth of 7 Mbps/700 kbps. The amount of bandwidth you need depends on how much call volume you have. If you want to ensure whether you have sufficient bandwidth or not, you can ask your potential VoIP provider how big their voice packets are, then you can multiply that number by the number of concurrent calls you will make so that you can see how much bandwidth you VoIP calls will take up. 2. VoIP Phones and Equipment Before you deploy your VoIP phone services in your office you should determine how every employee will get connected to your VoIP service vendor. There are several choices of VoIP equipment on the market today. Soft Phones: a softphone is a software program that runs on your computer. It looks and feels similar to the real phone. This needs you to buy a USB headset that connects your laptop or desktop so that you can make and receive phone calls. Digital IP Telephones: these Digital IP phones are just like the regular multi-line business phones except that these phones connect directly to your internet network through a network cable. Analog Telephone Adapters (ATA): Ann ATA is a small box that connects to your router and enables you to plug-in the regular analog phones so they can work with the VoIP. Usually, ATAs are a quite inexpensive alternative to the digital office telephones and these are easier to take with you wherever you go. Wi-Fi Phones: A Wi-Fi phone just looks and feels like the regular mobile phone except that these phones connect to your wireless router in your office. 3. A router A router is an important device because it connects all of your network equipment and computers to your internet network connection. Often, it is an overlooked part of the puzzle which can have a big impact on the success or failure of your VoIP implementation. There are a lot of routers available in the market these days; a few of them are quite cheap while others can cost you almost thousands of pounds. There can be nothing worse than employing a poor quality or underpowered router in your office. This could make your good VoIP installation go bad. You need a router that is powerful enough to manage the number of phones you are going to employ in your office. Further, it should work seamlessly with your VoIP equipment. If you want to start looking for a router then you should talk to your VoIP service provider. Further, we suggest that you should check to ensure that your router is compatible with the VoIP services.

February 2, 2019

What is the VoIP phone system?

VoIP stands for voice over internet protocol. Even if you haven’t heard of VoIP you might have used it. Google voice, Facetime and Skype all apps like these are VoIP based platforms that you might have used for conversing. The digital VoIP phone connections are progressively replacing traditional Public Switched Telephone Network (PSTN) which has been used to carry calls. For residential users the benefits of VoIP are nominal and you have probably refused your internet or cable supplier’s phone bundle offers because you are still paying for your phone. However, for small businesses, the VoIP phone system can be a potential money saver. Further, a VoIP phone system saves space because they don’t require giant equipment to be set up in the office. How does VoIP work? The VoIP technology converts your voice call into digital signals and transmits the signals through your internet, in order to reach a non-VoIP phone number; it is transformed into the standard phone which is connected to a VoIP adapter. Since the voice signals are divided into digital data packets like an IP phone call, which is spread over the internet and is reassembled when it reaches the destination, instead of being tied to a copper landline circuit, therefore, long-distance calls over VoIP is cheaper, which is a great saving point. How VoIP does not work? Even though the VoIP phone services are superior compared to the regular phone system on several accounts yet it does have some drawbacks or weaknesses which you have to consider before you decide to go digital. First, the VoIP phone connection completely depends on an internet connection which has to be high speed and stable, only then the VoIP phone services can function properly. Second, in case of power failure the VoIP phone system doesn’t work as compared to the traditional landlines which can operate even if there is a power failure. A high-speed internet connection and power backup are what you need for a functioning VoIP phone system. Why you have to consider a VoIP phone system for your business? If your business has already employed the PSTN phone system also occasionally known as Plain Old Telephone Service ‘POTS’, a VoIP phone system can be installed in its place. Your employees might not even see a change in the system depending on their calling need, or rather notice the enhancement of their communication. On the fundamental level, VoIP telephone services are indistinguishable from the traditional phone services in performance and desk hardware. However, if your business has more remote employees then you may want to look into a complete business mobile phone plan. VoIP price and charges Regardless of your location or the provider which you select, the VoIP phone systems are usually cheaper to install and maintain since they operate on a service nearly all offices already have in place ‘the internet’, even after buying first VoIP-compatible phone or adaptor. In addition, regular phone charges can be countered with BYOD (bring your own device) plans, which allows workers to utilize their own laptops, tablets, and phones with the VoIP phone system, an substitute that standard phone systems cannot provide. Standard VoIP features The majority of the VoIP providers offer a lot of different features for business plans. Some of its features are listed below. Auto-attendant Web-based system administration Mobil apps for Android/iOS Find Me/Follow Me Hold music Conference Bridging Call forwarding Caller ID Call block Call waiting One-line sharing on multiple phones/devices Call transfer Emergency registration Ring groups Voicemail to Email Video conference Voicemail to Text virtual Fax

February 1, 2019

How Can VoIP Improve Customer Service?

VoIP is quite a complete phone services which offer a big difference in the standards of customer services in comparison to the traditional phone services. VoIP technology can strengthen you customer accessibility through.

January 30, 2019

Top Features of VoIP Technology

VoIP phone technology has revolutionised the traditional methods of communication. It has brought us a number of great features that were unheard of previously. The features offered by VoIP not just make its technology better but increases choices available for the users as well. VoIP phone technology has become one of the most beneficial technologies of the 21st century. Its journey started in the late 20th century and it has come far since then and the journey of development has been a remarkable one. VoIP technology is now the most used and important form of communication. VoIP technology is fast and offers a lot of great features compared to its counterparts in the industry. VoIP is also known as internet telephony and sometimes is also used as a synonym to each other. VoIP is majorly different from the old for Packet-Switched Telephone Network because it uses a network. While the PSTN utilizes is the circuit-switched network the VoIP uses a packet-switched network. In simple terms, VoIP Phone Technology uses an internet connection in order to make and receive Phone calls. Top 5 VoIP Features 2021 VoIP calls VoIP calls are the most convenient and easy way to make local and international calls at a low cost. The use of internet protocol for the transmission of call is the reason why VoIP offers a low calling cost. Usually per call charges offered by regular telecommunication providers are quite high, on the contrary, VoIP calls cost only a fraction of what traditional calls cost. Further, if you meet the necessary conditions then you can make free of cost VoIP calls, generally, the app to App calls are free VoIP calls. The major requirement for VoIP is a strong internet network and the VoIP application or a mobile dialer on both ends of the call. Further, if VoIP calls are made through VoIP credit then the internet connection and mobile dialer are a necessity just on the dialling end. The best features The course of the advancement of VoIP phone Technology is a continuous one. The progression of VoIP technology is commendable. The growth of its feature aims to make this technology user-friendly. VoIP Technology’s features make it a popular choice among everyone. Hence in this article, we have compiled a list of several of the unique and best features offered by VoIP Business. Hosted Cloud PBX: Hosted cloud PBX is a telephone exchange system that a third-party provider sets up, provides and manages. This system belongs to VoIP and it is accessed completely through the internet. Cloud has become the best place to store data. Cloud hosting or Virtual hosting can save manual labour of data storing and this data can be reachable from anywhere in the world since it remains on the Internet network. This VoIP feature can help businesses and organisations in making adjustments as needed. United Communication: United communication refers to a telephone system that unifies multiple communication means within a business through the help of a webRTC. Unifying UC and VoIP services into practical apps act as an alternative of email. The webRTC is an open-source technology that the World Wide Web group created. These apps utilise the VoIP technology features and UC in order to bring out features such as instant messaging, chatting, video conference and much more. These applications are useful for internal Business Communications Solutions. Integration with the Cloud and Cloud-based tools: The cloud is a significant part of the technical world. Cloud Technology makes it possible for several platforms to integrate with each other. Due to the cloud-based platforms, products, and tools, the integration of VoIP technology is possible with several other systems. Integration of the VoIP Phone Technology with the cloud enhances business-client communication and it increases the competency of the customer support system. Auto-attendant: Auto-attendant is described as a VoIP menu system that transfers calls to an extension without going through a phone operator or receptionist. It is a feature of VoIP technology and it allows systems to handle call management efficiently and decreases the cost of call processing. This feature can help users in creating their own custom greetings according to the caller and the time of the call. “Find Me” or “Follow Me”: Through the term “find me or follow me” the VoIP service provider denote the following features in which users can just add a list of phone numbers for people to reach them. Every number can ring sequentially or simultaneously so that the caller can reach their user. This feature is very helpful in connecting the user regardless of their location or device. Furthermore, this feature when joined with call screening it can ensure that just some specific phone numbers reach specific devices when important. Furthermore, at times when every phone ring at the same time the user can answer it through the device which is closest to them. Monitor, Whisper, and Barge Call Centre and similar businesses use these three features mainly. ‘Monitor’ allows a third party generally a manager to quietly monitoring a two-party phone call either made or answered by a PBX user on the conversation with an outside party or the client. Here PBX user and the caller remain unaware of being monitored. The feature of ‘Whisper’ allows a supervisor to silently monitor or call and to privately talk to the agent without the caller listening to the discussion. This is a one-directional feature that helps in efficient problem-solving. The last feature of the barge allows the quiet monitor to join the call and then it can become a conference call so that everyone can talk to each other. Integration with the Internet of Things: The internet of things refers to the ever-growing network of physical objects which feature an IP address for internet connectivity and the communication which occurs among these objects and other internet enabled systems and devices. Since IoT and VoIP technology work on the same standard internet protocol, it makes the integration of both Technologies possible. Integration of IoT and VoIP is helpful for auto-dialing a phone number in an emergency situation, controlling the IoT devices through analogue phone and managing smart objects through VoIP Phone. VoIP call features The VoIP calls are the most recognised element of VoIP technology. VoIP calls are significant for both individual or business usage. These calls are cost effective and convenient as compared to the available alternatives. Even though features of VoIP relate to regular phone call, there are some other features which are exclusive only for VoIP calls. These features have cheap international call rates include call waiting, call transfer and 3-way call, caller ID, Web integration, Redial, call forward, an attachment containing the caller’s message to email and sending it to any computer. The VoIP phone technology is unique in its nature and it is improving day by day. There are still a lot of regions in this world where there is VoIP blockage because of several factors. Furthermore, there are regions which are backward in technology. By overcoming such issues and a lot of other problems in its path the VoIP technology can actually become a phenomenon worldwide.

January 28, 2019

What are the Advantages of VoIP Technology?

By using VoIP phone services, you can save a lot of capital, particularly for the long term. When it comes to the traditional landline services and Packet Switched Telephone Network (PSTN), time means money.

January 22, 2019

What is the best VOIP solution for UK small business

What is the best VOIP solution for UK small business? Voice over Internet Protocol (VoIP) is a phone system that works only over an internet connection which means there is no need for a landline Telephone Company. With VoIP, there is no hassle of long technological and unnecessary terminological explanations. In simple words, you just need a phone or an adapter that converts phone signals into digital signals and then sends the signals over the internet. Why should you employ VoIP? First of all, you could save money. In general, VoIP phone services are very inexpensive as compared to regular phone services, particularly when we are talking about roaming calls. Second, VoIP includes a lot more functions. These functions allow you to have your calls routed to your cell number while you are travelling across the globe. We have gathered here for you the best UK VoIP providers. This list can help you choose the right provider for your business. Top 12 UK VoIP Service Providers VoIPBusiness a variety of combined subscription plans beginning from £7.99 per month a free trial of 30-day with 3 users included no long-term contract, no cancellation charges free installation free calling features free calls within the network Yay.com a variety of combined subscription plans beginning from monthly £2.99 per user no long-term contract, no cancellation fee free call forward free trial of 30-day including 3 users voicemails and free integrated IVR Virtual Landline Subscription plans starting from monthly £6.95 A free mobile app 200 calling minutes for the UK numbers and more than 50 worldwide destinations free call transferring, Follow Me service and conference calls free-roaming through Wi-Fi clear pricing Gradwell a range of combined subscription plans starting from £15 per month every plan includes Office 365 Business Premium License and Voice License voice menu services, voicemail-to-email free calls within the network Switchboard Free free 0843 and 0844 phone numbers Switchboard FREE account and mobile app free unlimited call divert for up to 5 landline and cell phone numbers local and City phone numbers which start from £5.96 per month for 400 minutes emails notifying the number of missed calls and the voicemail alerts no long-standing contracts Voipfone per minute 1p charges for the call to a UK landline, 1.5p per minute charges for the call to the majority of the Western world and per minute charges of 10p for calls to any UK cell phone every telephone number – the majority of them at the rate of monthly £2 extensions charges monthly £1 (such as displaying caller name and number) call divert calls that are unanswered go to voicemail failover call divert Flextel monthly subscription plans start from monthly charges of £5 Intelligent Call Divert, free Auto Attendant, Call Blocker, Call Filter, Recorder and a lot more choices callback charges are calculated separately Sipgate no base cost and no minimum contract free local number from your selected area code the rate for landline calls to the UK and US start from per minute 1.18p and per minute 9.90p for the cell phone calls low-cost rates and worldwide call pack call packages for the UK start from monthly charges of £9.95 Numbers ETC set-up charges for standard numbers starting from £25 landline calls rates are per minute 5p and mobile calls are per minute 15p per month charges of £4.95 IVR, voicemail, call screening and other features are accessible for an added monthly charges plus the setup fee Sonetel free trial free Standard plan free international calls to chosen destinations within Premium plan Monthly charges starting from £2.36 call forwarding, 7p per minute Call Ready telephone numbers starting from monthly £2 Call Whisper, Queuing, Voicemail, Call Divert, and other choices are available from monthly charges of £2.95 1-month term contract option to forward call to business’s call center from 87p per call Soho66 single-user subscription plans starting from monthly £2.99 call forward at standard outbound rates free voicemail box landline calls in the UK (off/on-peak) at the rate of per minute 0.5-1p, and to the UK cell phones at a rate of 8-8.5p per minute Call Recording and additional choices from monthly charges of £1.99 You can keep your existing number when you switch to Soho66 To summarize: According to the specific needs of your business, you might want to consider selecting different VoIP solutions. For instance, if you just have 1 or 2 customer calls per week, it will make sense to consider a VoIP service provider which will charge on basis of per minute without any fixed long-term contracts. If you receive a large number of customer calls every day then you should consider obtaining monthly contracts, including voicemail and several other add-ons to enhance the experience of customers and to save more capital.

January 17, 2019

How Smartphones Have Helped To Grow VoIP App Communication?

VoIP has reached new heights of popularity over the decade. VoIP not only provides services for residential or business use but also offers mobile VoIP services. The mobile VoIP services can work with mobile phones GSM, 3G,4G and 5G or other internet services for sending VoIP calls as digital data packets over the internet network through VoIP technology. VoIP mobile phones also are able to take advantage of the Wi-Fi hotspots in order to remove the charges of a cellular data plan. How Smartphone help to grow VoIP communication? Through VoIP the mobile phone users particularly smartphone users can take advantage of the low cost for calling, texting, and other common smartphone activities. VoIP is usually faster since the data is transmitted in several multiple packets, every packet takes the quickest route to the destination. Throw VoIP mobile phone with Wi-Fi hotspot access you can decrease the cost of the mobile phone by sidestepping from the Carrier’s costly 3G service. For example, if you use a monthly cellular data plan you can easily surpass your bandwidth limit and in return pay overcharges. If you tap into the Wi-Fi hotspot with the VoIP mobile software it can reduce that risk and further extend the lifetime of your monthly data allocation. Any VoIP mobile phone service can remove the requirement for a basic voice data plan along with optional advance. With VoIP mobile phone service, you can easily enjoy a lot more flexibility in calling times compared to the cellular VoIP plan and with very fewer limitations. VoIP mobile phone services mean that as a mobile VoIP user you can make unlimited cheaper or free calls through VoIP technology any time. The Mobile VoIP users do not have to be worried about the limitations which are related to basic mobile phone calling plans such as: Rollover minutes Messaging limit Roaming charges Night or weekend minutes Anytime minutes Incoming call charges Mobile to mobile calling As a VoIP mobile phone user, you can take complete advantage of the extra integrated features which VoIP mobile app supports including all the high bandwidth activities along with video chat and group chat. Accessing the VoIP mobile Mobile phone users can use VoIP mobile services on their smartphones through mobile VoIP software. The mobile phone apps offered by VoIP service providers which some of the customers might already be using at their home or work for example Vonage or other standalone mobile VoIP apps like Truphone, Skype or Vyke. A few services such as Truphone provide an entire VoIP mobile network by combining sim card and a VoIP app together. The SIM card which is provided has all the information which is required to recognise network subscribers. One operates where the other does not according to the situation in order to provide a complete VoIP mobile network service. In order to use this type of VoIP mobile function along with other similar VoIP services, you will need to have an unlocked mobile handset. The majority of the VoIP mobile apps piggyback on the existing phone data plan and don’t need unlocking. Advantages of the mobile VoIP VoIP mobile phone users can take advantage of VoIP services in order to reduce their monthly mobile phone bills. Further, users of mobile phone can take advantage of VoIP mobile services to remove their voice plans. These services can cause simple data to plan the only relationship with your mobile phone carrier. By selecting that plan you can have significant savings. Advantages of VoIP mobile for businesses The VoIP mobile phone services are becoming popular day by day not only among individuals but also among businesses that want to streamline their operations and decrease the overhead. Businesses that have personal travelling with company-issued mobile phones can find VoIP mobile services to be an amazingly cost-effective solution. Mobile VoIP services can also be used by an individual in order to enhance the call quality and the cost of overall communications. Individuals and businesses can save cost on international or long-distance calls by using VoIP mobile phones. The country to country phone calls are charged at a cheaper local area rate and the company traveller is not slammed with the roaming charges. By using a mobile VoIP service app or VoIP mobile service you can enjoy creating the functionality for your mobile phone. The VoIP mobile apps can add new and helpful features like video chat, group chat or 3-way calling. Features like these can be great tools for the success of business Communications. ALSO READ: What is VoIP?

January 15, 2019

Requirements for VoIP Phone Line Set Up

VoIP is a technology that is used to make calls over the internet instead of using tradition landlines or cellular networks. The VoIP phone system technology works by taking the analogue voice signals and converting them into digital data packets that are transmitted over the broadband connection. VoIP has become a very helpful and useful method of making calls once you set it up it is quite cheaper than using the traditional landlines. You might not need to pay for phone calls depending on your setup and the country you are calling or the time you spend on the call. You can use the VoIP phone system on several devices like: Phone with a VoIP adaptor. For this, you will have to use a special adaptor through which you can make calls with VoIP using your traditional landline telephone. These VoIP adapters can be plugged into either your phone socket into the wall or into your router. Computer. There are a lot of programs that allow you to make voice calls or video calls to someone who has also installed those programs such as FaceTime, Skype, and Google Talk. Some of these apps for example Skype can also be used to call a regular landline number or a mobile phone number. Using these programs, you can call anyone who has the same app for free however if you call on landline number then you will have to pay a cost which is usually quite low. Smartphone. you can also use VoIP on your smartphone. In order to make free voice calls you will have to use certain apps offered by the providers to use the web services on your smartphone. There are some Broadband and phone providers who offer VoIP as a part of their services hence these providers might do things differently. For instance, some providers provide FTTP (fibre-to-the-premises) and VoIP services as part of phone or business broadband package. Either way whichever provider you use they will provide you the complete information. What kind of equipment is required for VoIP? It is hard to enlist a particular set of equipment for VoIP since the exact need of equipment depends on the VoIP method that you are planning to use. Usually the first thing that you need in order to use VoIP is a Broadband connection which preferably should be fibre optic so it has more reliability. You will get the greatest VoIP experience with Ethernet connection or a full FTTP which are also available with business broadband providers. The VoIP system requires very few things in order to be set up. The VoIP phone system requirements can vary from provider to provider however generally the VoIP system requirements are. If you want to use VoIP with an adaptor then you will need a VoIP adaptor and a phone which is compatible with VoIP. If it a plug into your router then you will need a compatible router as well. If you want to use VoIP over computer then you will need a desktop or laptop with a strong internet connection, the right VoIP software and a headset or a microphone and speakers. For better sound quality and clarity headphones are preferred and they also have added bonuses as they can spare everybody around you from hearing your entire conversation. However, you can be just fine without it. If you want to use VoIP over smartphone then you will need a smartphone, a strong Wi-Fi connection and an app installed on your phone. A few VoIP providers might do things in a different way and may need some kind of particular equipment. However, for this you will need to get in contact with your VoIP provider for additional information. Your selected VoIP provider can give you all the information that you need in order to start using the service and you can also help you with light setup.

January 12, 2019

Latest News

The Blog

How to Set up VoIP Phone Line & 4 Things that You Must have It

How Can VoIP Improve Customer Service?

Top Features of VoIP Technology

What are the Advantages of VoIP Technology?

What is the best VOIP solution for UK small business

How Smartphones Have Helped To Grow VoIP App Communication?

Requirements for VoIP Phone Line Set Up

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