Most businesses use 4-digit extensions, and VoIP Business provides the same. The great thing about extensions is that you can use many of them without paying extra, perfect for the free plan.
As businesses grow, employees might be in different places or working from home. VoIP Business extensions make location less of an issue. Employees can use extensions to call each other, whether they’re in different cities or just the next room, and the calls work the same way.
Get one phone number for the whole office and give each employee their own extension. This way, everyone gets a direct line. If you need to buy, you can change the plan later.
With extensions, you can easily transfer calls between employees. Whether it’s informing them about a call first or directly transferring, extensions make the process smooth.