Hassle Free Audio and Video Calling
Audio and Video calling solutions to collaborate with customers or colleagues anytime, anywhere. Enhance productivity with HD-quality audio and video calls, screen sharing and live chat.
VoIP Business is the #1 choice for 10,000+ reputed clients
Enjoy Real-Time Communication From Anywhere
With the activity feed feature, the team leader can easily view the call history. If a high-priority customer call is missed for any reason, the team leader assigns it to the most suitable agent for quick follow-up. They can also find the peak call hours through the activity feed and allocate resources accordingly so that no customer inquiries go unanswered.
Get high Quality sounds and visuals and collaborate more effectively with screen sharing features, perfect for remote teams.
Benefits Of Audio And Video Calling
Ease Of Use
Audio and video calls are easy to set up and use. You can quickly connect with your customers or team members over your phone or desktop.
Cost Saving
Video calls can replace in-person meetings and cut down travel costs. They also allow for remote teams and reduce the need for large office spaces and associated costs.
Enhanced Collaboration
You can add multiple participants in VoIP Business audio and Video calls to facilitate group discussions or share information with your team members.
Crystal Clear Audio And Video Quality
Say goodbye to dropped calls and enjoy the high-definition sound quality that makes every word clear. With sharp and clear video quality, you will feel that you are in the same room.
Customer Engagement
Audio and Video calls can improve customer service by providing a more personal touch, ultimately leading to increased customer satisfaction.
FAQs
Yes, our activity feed feature is designed to be accessible from multiple devices, including desktops, mobile phones, and tablets. It means you can stay connected and informed no matter where you are.
Yes, we allow you to easily filter call logs according to your requirements through the filter button. Click on the filter and select the options you want to display in your activity feed.
The activity feed maintains comprehensive logs of all calls and messages, allowing you to easily search and filter through historical data. It helps you track previous interactions.
The activity feed provides real-time notifications and alerts for missed calls and allows you to quickly follow up with customers. It also lets you analyse missed call patterns, helping you identify peak times and adjust staffing levels to minimise missed calls.
