
Choose UK & International telephone number or virtual phone number. VoIP Business allows to make free, or low rates, Phone calls over the Internet.
Choose VoIP Business for advanced calling features including multi-level IVR, conferencing, ring groups, call queues, the remote access web or mobile app, simple online setup and much more.
Make your customers satisfied by answering more calls with our sophisticated call queue system. With this feature, you can handle calling peaks efficiently without losing any valued customer.
With call queue instead of getting engaged tone, customer’s calls get answered automatically, and they are held in a queue.
Record ongoing phone calls and listen to recordings through online portal easily.
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With our call recording feature, you can reduce your company’s security, be prepared in case of lawsuit, review employee performance, train employees, verify and share data, improve employee control and customer services.
With call analytics, you can measure, collect, analyse and report phone calls data. Call analytics indicates key performances through call tracking and recording metrics.
It can help businesses review which online and offline marketing channels drive calls to their business.
Route incoming calls to the right team at the right time. You can easily filter and manage call flow to give customers a better experience.
You can also create custom greetings and multi-level IVR so customers can find the right representative for the query.
Increase your accessibility and decrease travel cost. Hold virtual meetings in VoIP business conference rooms. You can host as many users as you want.
You can also ask participants to the conference regardless of where they are in the world.
Get better call quality and improve productivity while saving money. Just replace your traditional phone system with our SIP trunking solution.
SIP makes your communication system more seamless, flexible, robust and cost-effective.
Build an efficient call centre and enjoy the advantages of having low upfront cost, easy admin and agent management, affordable monthly rates and advanced call centre functionalities.
All of this while also being able to scale with business requirements.
Message, meet, and take calls—in one place.
VoIP Business Meetings allow you to truly meet face-to-face with the high-quality audio and video along with other amenities like screen or file sharing, group messaging etc.Â
It’s time. Say Goodbye to the old phone technology and chose the modern cloud phone system for your business.
Choose VoIP Business for advanced calling features including multi-level IVR, conferencing, ring groups, call queues, the remote access web or mobile app, simple online setup and much more.
Flexible communication solutions for employees across every channel. Communicate on every channel customer love to use.
Provide your service and sales agents with what they need to make every conversation great.
Messaging, video conferencing, meetings, and a modern business phone, all in one simple app.
Connect your favourite tools like Office 365 and HubSpot with your VoIP Business phone system.
Data protection at every level of your business. Encryption for all your meetings and conversations.
Set up teams quickly with our admin portal. Manage users, monitor service quality, usage, and view analytics.
Track your service usage and quality from the admin portalÂ
Share files through messages and keep all meeting resources organised to access easily.
Maintain compliance with GDPR with reliable protection for all meetings.
Everything you need to get work done in one app. Transform your customer experiences with programmable messaging, voice, video and more.
Connect your teams one global platform on the devices they love.
Set up new users and teams in minutes.
Stay online with enterprise-grade security and an industry-leading 99.99% uptime SLA.
We own a boutique jewelry shop in the West End, so there is heavy footfall, whether it's just people browsing in the shop or people calling us. We also have our workshops there, so VoIP Business made perfect sense to connect our phone systems. Reception, back-office and also when another co-owner of the business and I are on the move, we can still monitor calls, track progress and improve our customer service. We really appreciate that we can be anywhere and still be able to pick up important calls from customers who have important & time-sensitive orders.
Bernards Of LondonWe are one of the largest suppliers of mobile phone accessories in the UK and we ship all around Europe as well. As we have a big customer service team in London & overseas, in addition of about 200 staff we employ, VoIP Business was perfect for us. We use their call centre feature to queue calls to our call centre overseas and also to our locally-based team. As we also wholesale to lots of retailers all across the UK, it is very fast-paced, so we can't afford any downtime in our phone systems. VoIP Business has been providing us with a reliable, zero-fault telephone system from day one.
IshineWe have just started rolling out VoIP Business for our teams. In total, our staff count is about 40 and we also have some contractors working remotely. So far, the entire on-boarding experience has been very pleasant as the phone system is modern, cloud-based and is quite easy to understand. They also provided us with tech support as they are a Managed Serviced Provider (MSP) as well. As an award-winning and highly commended player in the Fintech market, we're committed to providing the best investor relations experience, and VoIP Business allows us to hit those benchmarks.
Leading P2P Lending companyModern voip services for businesses large and small. Over 1 billion minutes per year.
VoIP Business is an MSP in cloud communications and provides cloud based phone systems in the UK.