Heavy on VoIP Features, Not on Your Wallet!
VoIP Business offers great features which take care of all your daily communication needs. Your service is unrivaled in the market, what we offer is unique and custom made to give your business the kick it needs. Join today to enjoy the features that you always have missed!
Get full control of production
Everything
Online any Where You Need
- In-browser setup and configuration
- No external technician necessary
- Personalised team member accounts
- In- and Outbox for each team member
- Presence display (Busy Lamp Field)
Get full control of production & prevent bottlenecks.
VoIP Phone Features Not Like Your Traditional Telephone
- Parallel forwarding to VoIP, landlines, or mobiles
- Call waiting, holding, transfer, and pick up
- Busy Lamp Field (presence) for telephony
- IVR
- G-Suite integration
- 3 way calls
Get full control of production & prevent bottlenecks.
Conference Room Can Make Your Class, Business Meeting
- No pin required to dial in
- For up to 25 participants
- Use on any of your sipgate numbers
- Also for use with your international numbers
- 5000 Conference Room minutes included, afterwards 1p/minute*
Big Business Phone Features
Our hosted phone system is designed to provide you with a powerful, flexible and mobile cloud phone system. We have a huge selection of available phone numbers. You can easily install our app on your desktop, laptop, smartphone, or tablet, and improve your business communications with Call forwarding, Call queue and more.
Extensions
Create extensions for different departments and employees across different devices and addresses. With extensions, employees within a company can call each other directly using 4-digit extension numbers.
Voicemail
Use voicemail to never miss out on an opportunity. Provide your callers with the option to leave a message and listen to voicemails easily through a laptop, phone or tablet. If you can’t listen to them, use our VoIP services to deliver your voicemails to email.
Call forwarding
Forward some or all your incoming calls, at different times of the day, to different external numbers or extensions. If you cannot pick up from your business phone, you can also forward calls to your mobile.
Call Inbound Rules
Inbound rules are designed to overwrite the default settings for inbound call routing based on pre-defined conditions. These rules route inbound calls to the right destination, whether a queue, extension or IVR.
Call Queue
You can seamlessly organise departments, teams and your employees, so all your callers are routed to the next available company agent in the selected queue.
Voicemail to Email
Get all your voicemails delivered to your inbox as audio files, which you can listen to immediately or anytime you want to. It is a great way to save time and focus on different tasks.
Desktop App
Our Mac and Windows apps are in beta, but feel free to use the complete web app on bigger screens and fully use our VoIP phone features. You can access all your contacts, recordings, and voicemails and use the web app with your business phone. Or you can also pick up calls through the browser.
Presence
Presence allows managers or team supervisors to know who is busy and who is not. This way, they can allocate calls and distribute the workload evenly. The feature is enjoyed by most of our call centre clients.
Virtual Fax
With Virtual fax, you can send and receive online faxes from any computer without needing a physical fax machine. VoIP business offers you all modern communication tools for a better future.
Do Not Disturb Mode
If you want to focus on any task or need quiet time, then you can use the DND feature to ensure you do not get any calls. You can easily forward a call to colleagues or team or even voicemail. It is also a handy feature to use when you are on a conference call
Voicemail Transcription
Whether you use a MacBook desktop or Windows laptop, our softphone is compatible with all major browsers. It is also compatible with Edge, Brave, Chromium, Opera, Safari, Firefox, Chrome, and Internet explorer.
Address book
The address book is your online contact list. It saves all your company contacts, people in your corporate directory, your personal contacts, and even the suppliers.
Call waiting
Turn on call waiting to allow callers to reach you even when you are already on a call. You can also alternate between two calls.
Teams
Make teams within your organisation for better coordination and results.
VoIP Phone number
VoIP Business allows you to choose a phone number for your business. You are free to choose any area code with any phone number
Administrative/Management Features
Our advanced administrative features allow you to manage your calls and get real-time insights. Add, remove or edit different features and settings for employees.
Call Recording
You can record calls on-demand or automatically for individual employees or departments. This way, you can play back the recording at any time for future improvement.
Music on hold
Instead of having your callers wait in silence, keep them informed and entertained with messages and music while on hold.
Basic IVR
Interactive Voice Response (IVR) is an automated telephony technology that can interact with callers and route the calls to the right recipient.
Hot desk
It has never been so easy to work from anywhere. Hot Desking allows your employees to remotely log in to a shared desk phone and use the phone like their own, along with access to the voicemails, personal extensions and much more.
Call Monitoring
Improve employee productivity and overall performance with call monitoring. Supervisors can listen in on any employee while they talk to customers and clients to monitor their conversation and provide help when needed.
Caller ID
If you want to know and double-check who is calling before you pick up, then use our caller ID feature to identify the inbound number and display it on the web app, business phone or mobile. For external caller ID, you can personalise it for yourself or the whole company
Follow me
Whether you are in the office, on the go or at home, follow me allows you to pick up calls from anywhere. This service allows calls to be forwarded to your chosen destination if the call isn’t answered. Never miss an important call again.
Call logs
Get a complete record of all your inbound and outbound calls and faxes with call logs. You can view the caller’s name, the phone number or extension dialled, and the call’s time, date, and duration.
IVRs
Create flexible menus which connect your callers to the right company representative and collect required data with self-service access.
Number porting
Transfer your existing or old telephone number to VoIP Business.
Dial directory
You can dial a number by name from the dial directory. Making calling effortless and easier.
Greetings
Create custom greetings to establish your company brand and improve your brand image.
Collaboration Features
Our collaborative features are designed to make team collaboration faster, more productive and better. We aim to make it easier to work together.
Audio Conference
The audio conference allows you to add a group of people to participate in a phone call. Get connected with multiple participants instantly in an audio conference call.
Video Conference
Enjoy unlimited video conference calls with multiple participants in a meeting worldwide. Increase team efficiency with just one-click screen sharing.
Three-Way Calling
If you are on a two-way phone call and want another person on the line, you can instantly add the third person to initiate a 3-way call. All small conferences can be a breeze with our VoIP system.
File sharing
Skip the lengthy process of attaching files to emails to share important documents. With VoIP, you can instantly share audio, videos, documents or any other important file with colleagues.
Analytics & Reporting
Our advanced administrative features allow you to manage your calls and get real-time insights. Add, remove or edit different features and settings for employees.
Call Analytics
Call analytics lets you view all your call data in simple and powerful stats. Learn and uncover the hidden insights of your communication.
Live Reports
Get real-time reports about your employee’s performance and the overall customer service experience.
Try VoIP Business for Free
Hundreds of National and Multinational Companies are using VoIP Business