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An IVR system provides callers with a menu to choose the preferred option by pressing the digital on dial-pad. IVR uses the dial pad to identify the caller, gather relevant information and route caller to the right agent.
Basic IVR helps the customer to reach the exact services without any wasting time.
With VoIP Business IVR system you can create automated menus for customers. The system answers all incoming calls automatically with a pre-recorded greeting and provides the different menu options to the callers. Based on the caller’s choice, calls are routed to the right extension or department. You can make changes according to requirements through our user-friendly interface.
VoIP Business can help you achieve the success you want. You can enjoy enterprise level phone features at affordable prices. Simply signup and get started.
Provide quality and rich customer experience
Solve customers’ issues quickly
Save customers time and make them feel valued
Increase customer satisfaction
Reduced overall call center costs
Create a professional and strong brand image
More VoIP Business features are coming your way.