020 8552 3333 info@voipbusiness.com

Voicemail

Our Voicemail feature is completely customisable for each user and any group, at an extension level. Never miss any customer.

Do it your way and completely configure all voicemails

This Voicemail feature provided by VoIPBusiness is extremely important for any type of businesses. If there is an incoming call and you cannot receive it then the caller will hear an announcement to leave a message which will go to your voicemail. The message is saved in a digital audio format that you can access through different options provided by your VoIP system.

Furthermore, a message can be sent as an attachment of an email. This way you will receive every new incoming voice message through your inbox as an email. This makes it possible for you to listen to your voicemails at anytime and anywhere. VoIPBusiness makes it possible for your business to arrange communication processes efficiently.

Furthermore, a message can be sent as an attachment of an email. This way you will receive every new incoming voice message through your inbox as an email. This makes it possible for you to listen to your voicemails at anytime and anywhere. VoIPBusiness makes it possible for your business to arrange communication processes efficiently.

You can set up and access your voicemail box on VoIPBusiness in different ways. You can then check your voicemails from your VoIP phone, or you can dial the voicemail number, you could also log in to your account and check online.

With these several options, VoIPBusiness makes it possible to not miss any new or old voicemails. You can change settings of your voicemail through your VoIP phone or through the online dashboard. Every VoIP extension has its own voicemail box which allows employees to access the messages safely. You can also check your messages from the VoIPBusiness Mobile App for iPhone or Android.

Voip Voicemail Scenario in PBX

Forwarding to voicemail is a feature that allows voicemails to be received in certain cases such as if caller X, calls the main number, is redirected to caller Y via either the menu system or the virtual receptionist. Caller Y is in the Sales team and is not able to pick up, so the caller X has the opportunity to leave a voicemail.

That means caller X has the ability to listen to the voicemail recording at some point, or even check his email (where the voicemail has been forwarded to his email), this way X can get back to Y at an appropriate time. X can send him emails, call him back or even leave his a message now – full communication tools available to get back to a potential customer
The voicemail is at user level and also at group level, so there would be voicemails for the individuals and the Sales team with Call forwarding to voicemail, if no answer redirect to voicemail and voicemail to email features.

Benefits of the online voicemail system feature?

  • This feature allows you to do custom settings for your voicemail greetings and can change the settings whenever you want.
  • You have the opportunity to check your voicemails quickly in a secure and safe network.
  • Every extension given to an employee has its own voicemail box.
  • With voicemail, you can have a more relaxed working environment. Your employees have the option to leave the desks for other duties without being worried about missing a call.
  • This feature makes it possible for you to get back to the callers within minutes of a missed call.

Virtual Voicemail FAQs

No, there are no additional charges for Voicemail. It is included in your VoIPBusiness account.

Yes. You have the option of forwarding any message which is stored in your VoIPBusiness online account. If you are forwarding a voice message, the file is converted to MP3 format automatically and it is then added to an email as an attachment.

You can customise your voicemail greetings settings from your VoIPBusiness account online. You can begin with the default greeting which is added by your organisation, you can generate custom greetings, or utilise professionally recorded greetings. You can store up numerous greetings according to your requirement in your online VoIPBusiness account.

All voicemails are accessible through each VoIPBusiness-enabled device or app, which includes your desk phone, email, VoIPBusiness mobile app, VoIPBusiness for Desktop, and VoIPBusiness online account.

VoIPBusiness keeps your messages in your account for a month.