10 VoIP Technology Trends in 2019

10 VoIP Technology Trends in 2019

VoIP Phone systems are more than 20 years old and are getting more powerful day by day. All this has happened because VoIP provides businesses with unique mobility. Furthermore, VoIP developers are continuously improving technology. Therefore, in this article, we are...
3 Great Strategies for Call Centre Improvement

3 Great Strategies for Call Centre Improvement

Call Centres continuously face new challenges while trying to improve their agent efficiency and enhance customer satisfaction. Having improved agent efficiency and increasing customer satisfaction can feel like conflicting goals. However, by utilising the call centre...
How Virtual telephone numbers can help your business?

How Virtual telephone numbers can help your business?

A lot of cloud phone service providers promote virtual telephone numbers as a part of their feature platform. Whilst we all are familiar with telephone numbers and the way they work. Some might not have an idea what actually a virtual phone number is? Virtual...
VoIP Ring Group for Efficient Calling

VoIP Ring Group for Efficient Calling

Ring groups are a traditional feature which is used in an enterprise phone system. It is an excellent tool for managing incoming calls within an organisation. VoIP system ring groups are more powerful as they offer a lot more options for the distribution of all...
Three Innovative Uses of VoIP in the Office

Three Innovative Uses of VoIP in the Office

The phone system has always been as essential as water and power for businesses. every business needs a good phone system to rely on. it really doesn’t matter which provider is selected for the phone services. all the businesses only care about the overall cost of the...