Easily manage your business, maximise profits with our feature rich communications system.
#1 global cloud communication solution for organizations of all sizes.
Customised and integrated for mobile operators, and managed service providers.
Most often the terms chatbots and conversational AI are used interchangeably, but there are many differences between them. Both technologies are used to improve customer support services so it is essential to understand the difference to know which one is the best for your business. Today businesses are striving to improve their customer experience while […]
What Is The Difference Between Chatbot And Conversational AI? Read More »
Trying to understand the difference between Google Voice personal and business to determine if Google Voice plans to fit you well. Google Voice has been a leading telephone service since its release in 2009, and it continues to be a standout option for individuals and businesses. It enables users to make and receive phone calls,
Google Voice Personal vs Business: Which One Should You Use Read More »
The rise of remote work and virtual communication technologies has led to new business models that challenge traditional office-based operations. One such model is the virtual call centre, which allows companies to provide customer service and support to their clients through remote agents working from different locations. A virtual call centre leverages cloud-based technologies and
What Is Virtual Call Centre And How Does It Work Read More »
Small and medium-sized companies are benefiting from expense savings that Voice over IP (VoIP) is providing by using VoIP Performance Management. With video conferencing, cloud programs, mobile phone apps, and voice data all passing through the same network connection, there should be a focus on the quality of service for the company. Voice over Internet
Best Softwares for VoIP Performance Management and Optimisation Read More »
This guide will provide you with all the facts you want to remember for familiarising yourself with how a virtual switchboard functions. For example, suppose you consider digitising your company’s communication or need to enhance the telecommunications further. Then it will be valuable to know what a VoIP switchboard offers to a business. What is
How Does A Virtual Switch Board Work? Read More »
VoIP infrastructure consists of connection, internet, applications, and equipment that makes it feasible for you to talk with anybody on the planet by forwarding voice over the web. Numerous organisations utilise custom telephone services, but many are shifting to VoIP. VoIP is a famous innovation that is practical and affordable for present-day companies. Businesses choose
A Complete Guide To VoIP Infrastructure Read More »
During times of pandemic, you might be postponing the plans for travelling to your office. Or there might be training going on in your office that requires a virtual meeting. At times like these, many employees prefer to work from a remote location. There can be plenty of benefits of doing work remotely. So, having
Top 5 Best Virtual Meeting Apps 2021 Read More »
A virtual meeting takes place when people at several locations link with each other by utilising communication technology to complete a shared objective. Still, it should not be considered a virtual event or webinars. Virtual meetings are, to some extent, easy to plan and do not require a long preparation time. Moreover, they differ from
What is Virtual Meeting – How To Start Virtual Meeting? Read More »
Email can be an effective communication tool, but there is nothing better than face-to-face meetings. Such meetings are thirty-four times more productive than email exchanges. There has been an increase in the trend of working remotely, which eliminates the traveling cost of employees in various countries of the world. Also, the employees are taking advantage
Top 5 Best Video Conferencing Software 2022 Read More »
Virtual meetings has a lot of advantages than disadvantages. Virtual meeting is a kind of tool that allows team members from all over the world to collaborate and communicate efficiently. Moreover, due to pandemics like Corona-virus, sometimes it becomes impossible to conduct an in-person meeting. Here virtual meetings come in and help businesses avoid all
Advantages and Disadvantages of Virtual Meeting 2022 Read More »
