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What do you think is the most dangerous type of cyber-attack? If you pose this question to a group of individuals, they may have different opinions. Some would uptick DDOS as the most malicious, while others may consider ransomware as […]
The advent of technology has made 83% of the world’s population use smartphones. The device has become a vital tool for everyday life, not just for communicating but also for doing other necessities. Smartphones allow users to shop, pay bills, […]
In a perfect world, every customer would be happy and satisfied with the service they receive from your call centre. But we all know that’s not always the case. Sometimes customers can be frustrating, difficult, and just downright to the […]
Creating a good user experience is important because it can mean the difference between a person using your product or service and choosing another option. A bad user experience will cause people to give up and look for something else, […]
53% of a customer’s decision to do business with a supplier is related to the sales experience they received. In today’s tech-saturated world, B2B companies often fail to know the importance of B2B customers’ feedback. The revenues of any business, […]
Are you looking for ways to monitor your company’s production? Do you want to ensure that your products are being produced efficiently and effectively? If so, there are a few key things you can do to help you stay on […]
Reducing business costs is a top priority for any company, large or small. In these tough economic times, every penny counts and finding ways to reduce expenses can be the difference between success and failure. While some cost-cutting methods are […]
If you’re a small business owner, then you know that it can be difficult to keep track of everything that’s going on. You have to worry about sales, marketing, customer service… the list goes on and on. You may not […]
Suppose you are the proud owner of a business and want to ensure that your customers have the best experience possible with your company. In that case, you should look into these three top tips for maximized customer support and […]
A HORECA worker is a professional who works in the hospitality industry, typically in a hotel or restaurant. They may also work in catering, event planning, or other related fields. HORECA workers are often responsible for providing excellent customer service […]
