We Fixed Our Phone System and Cut Costs by More Than Half”
Success Story: A London startup upgraded to VoIP Business and slashed costs by 60%
VoIP Business has helped many businesses in switching from traditional phone systems and setting up advanced VoIP phone systems to enjoy benefits. This post will analyze an example of setting up our VoIP phone system for a small start up and describe how it helped them.
There is a small startup tucked away in Shoreditch that is doing big things with a tight budget. They had been growing fast, hiring new employees and conducting more meetings with bigger clients. And suddenly their old-school phone system could not keep up.
The most disturbing point was a monthly phone bill that made zero sense.
“It was just painful,” said Adam, the co-founder. “We were paying hundreds each month, and half the time calls were dropping or sounded like we were underwater.”
That is when they found us VoIP Business.
The Problem: Too many calls, too much money
Let’s rewind. This startup had about 12 team members, all using desk phones or mobiles. They had been running on a mix of personal lines, mobile plans, and an outdated PBX system that needed constant fixes.
“Every month, our finance guy would ask, ‘Why is this bill so high?’” Adam laughed. “I didn’t have an answer.”
There were hidden charges. Poor international call rates. And if someone wanted to work from home, good luck transferring a call.
“It felt like we were stuck in the ‘90s.”
The Solution: Switching to VoIP Business
Adam found us online. Our website was not flashy, just straight-up information on what we do, clean, reliable VoIP systems without any complexities. He sent us a message on a Monday morning. By lunchtime, we had a quick chat and figured out exactly what he needed.
Here is what we promised:
- Clear, stable calls
- Easy setup without any tech headaches
- Full team onboarded fast
- Remote-ready from day one
- A serious cut in costs
Adam was a bit skeptical. He had heard stories about messy transitions and complicated systems.
“I thought we would be down for days. Turns out, it took just a few hours.”
The Setup
We gave Adam’s team their own dashboard, set up numbers for each person, and helped them port their old ones. Phones are optional. Most just used headsets and laptops.
We walked them through everything. No tech jargon. Just real steps. His team was up and running in less time than it takes to fix a broken kettle.
“No disruptions, no drama,” Adam said. “We had a new phone system before my sandwich went cold.”
The results: 60% lower bills, way fewer headaches
Let’s talk numbers.
Their old system cost £650/month. With us this is reduced to £260.
That is over 60% saved, every month. No surprise fees. No weird taxes buried in the fine print.
But cost was not the only win. The call quality was also improved. No more dropped calls or delays. And their team is now free to work from anywhere.
“Whether someone is at home or in the office, they just plug in and go,” said Adam. “It is simple and it just works.”
Other wins they did not expect
- Call recording came in handy for team reviews
- They route calls based on time or day now
- No more digging through personal phones for missed messages
- Everything is in one place
Adam said something we hear a lot:
“We should have done this way earlier.”
Final thoughts from Adam (our happy customer)
“I was nervous about switching. I had heard horror stories from other founders about VoIP setups. But with VoIP Business phone systems are simple and easy to set up.. We got help when we needed it. No pushy sales stuff or waiting on hold. You just answered our questions, set us up, and let us get on with our work.”
And the team barely noticed the change. Until someone made an international call and asked, “Wait, was that it?” Yeah. That was it.
Want to cut your phone bill like they did?
We are not going to sugarcoat it. If your phone system is not performing well, it is probably costing you more than money. Time, reputation and team productivity all take a hit.
If you are like Adam and want something that just works, drop us a line. We will show you how to get going without tearing up your office or your calendar.
And hey, if you are reading this on your phone, you probably already know it is time.
VoIP Business offers clear calls, low bills and fast setup.
Let’s make your phones work for you.
Read More : What is VoIP and Why Should UK Businesses Switch Before 2025?
