Students can’t keep up on their path unless they constantly strive for perfection, and the same relates to business. Organizations worldwide must develop effective and innovative solutions to remain competitive and earn the loyalty of their targeted audience.
So, what happens when business students do their internships? Obviously, they get valuable experience. What is more, they bring new perspectives into organizations and help them get to another level.
Voice over Internet Protocol (VoIP) phones are only one of the promising technologies that companies should consider in order to enhance their communication.
What Are VoIP Phone Systems?
Unlike traditional phone lines, such platforms serve to make calls over the internet. Cloud-based communication has several advantages that make it a perfect choice for small companies with limited resources. Such technologies offer businesses unique features and exceptional quality regardless of their employee number. Let’s discuss how VoIP phones support seamless communication and particularly benefit students in their business internships.
i. Flexibility
The recent pandemic has proved that focusing on core processes in the office is no longer an option. Fortunately, VoIP helps you reach the team from anywhere and distribute responsibilities effectively. While you browse the internet with a request to “do my PowerPoint presentation,” your teammates may initiate the call and start brainstorming. You can work on any project as long as the internet connection is stable. Regardless of your location, you can make and receive calls from your supervisors and partners. Such a feature benefits businesses since they can switch to remote work without others noticing the difference. This way, no emergency affects customer experience.
ii. Cost Savings
Usually, you have to pay for ongoing calls and equipment, upgrading it according to the recent policy changes. Meanwhile, VoIP services require only a monthly subscription fee. Lee Clarke highlights that there are no hardware costs, no need for telephone lines, and no need for desk phones. The last point is especially beneficial for students since they can simply use an app on their computer or mobile phone. The app makes communication more flexible without endangering its traditional principles. Furthermore, it may bring indirect savings connected to improved productivity and adaptability.
iii. Additional Features
- Voicemail-to-email. With this one, you won’t lose critical audio files since they will be stored safely in your email. You can easily access them from any device.
- Hunt Groups allows you to group your coworkers according to their roles. Their phones will ring simultaneously if the issue is in their common responsibility sphere. This way, employees can reply rapidly to customer’s requests even from different locations.
- Unlimited VoIP numbers feature means that you can quickly get a new number and add it to your system.
- Busy lamp keys. This feature indicates if other group members are already on the phone and help you manage other calls.
- Pre-recorded messages. You can play them to people on hold. While some companies use this feature to promote their services, you can share critical information regarding working hours and other ways to contact you.
Pay attention that VoIP providers vary and may offer different features for different prices. Businesses should research the market to define the offer that aligns with their objectives.
iv. Quality
Besides providing additional features, VoIP phones can surprise you with call quality. They won’t bother you with jitters like traditional phone systems. As long as your internet connection is stable, nothing will endanger the quality of your calls. Even if something becomes a threat, the service relying on the cloud has more chances to recover from the disaster. While the office with traditional phone equipment can suffer a power cut at any time, the service powering VoIP phones is highly reliable. Finally, VoIP systems are better at supporting growth and scaling. This feature is exceptionally valuable for internships that welcome students with various backgrounds.
v. Potential Drawbacks
Everything mentioned above would be unrealistically perfect if VoIP phones did not have any disadvantages compared to traditional systems. Therefore, keep in mind several nuances:
- The whole system is useless without a stable internet connection. You can actually work from anywhere, but only if WiFi in that place is not too tricky.
- VoIP systems don’t provide location tracking for emergency services.
- You may be surprised how many providers offer VoIP features. Choosing the most suitable option may cost you extra time and effort.
Wrapping up
To conclude, VoIP phones indeed support seamless communication for business internships. The flexibility they offer aligns with modern students’ mindsets, that don’t need an office to remain productive. Cost savings are critical for small companies developing their growth strategies, while additional features can help them remain competitive in the market. Internships in such companies provide students with experience relevant to their career path. Finally, communication’s quality simply makes it effective and enjoyable. Just don’t forget to secure a stable internet connection before exploring all the benefits.
Read More : How Small Businesses Can Use Marketing Tools for Overall Growth?