A Brief Introduction to Small Business VoIP Service

Small business voip service

Voice over Internet Protocol (VoIP) for small businesses provides data and video bundles into one unified service so that small businesses can do much more.

With VoIP, you can enjoy the flexibility, speed, and security of unified communications on your business network. There are many VoIP providers for a small business that is suitable for every type of small business.

VoIP is a Significant Part of Unified communication

Before we go into details of the VoIP services for small businesses you have to know some of the main terms:

  • ‘Voice over Internet Protocol’ (VoIP) is used to make calls over an IP data connection
  • ‘Unified communication’ takes VoIP small business to another level and it can help you combine every type of communication including data, voice and video into is secure, affordable and simple to manage solution along with a lot of good features.

VoIP Solution for Small Business to Keep Everything Working Smoothly

If you own a small business then you should stay flexible and that is why VoIP solution for small business is the way to go. If you switch to an Internet-based telephone system for your business then you can stay connected at work as well as at home. You will have much better security. Further, you will have easy access to all the information that you need whenever you want it. Further with the VoIP service, you can get the following:

  • Save expenses.
  • Decrease your travel cost with the help of web conferences, video calling and other such Collaborative tools.
  • Communicate a lot better with your staff and your customers.
  • Unified communication makes it easy for you to work from home or anywhere with an active Internet connection.
  • The VoIP technology enables you to keep an eye on your employees and see who is available and how to contact them.
  • Add additional phone lines easily so that you can send more than one phone call across the same network.
  • You can enjoy a variety of features with no hidden cost.
  • Voicemail
  • Caller ID
  • Conference call
  • Call forwarding
  • a lot of different ways for you and your staff to stay connected

Benefits of VoIP Small Business


  • The majority of the hosted VoIP service for business provides a rich feature package of functions which include hunt groups, Voicemail, auto-attendant and call transfer etc without needing you to buy expensive telecommunication equipment.
  • With the VoIP phone service, you can create a multi-location system video which is no different than adding a phone to your existing office phone system. The VoIP phone service simplifies the adding process of geographical locations such as home-based workers. You can also add the new location of your offices.
  • VoIP phone technology has matured a lot with time so now the call quality and its reliability is comparable to the conventional phone services. The biggest advantage for small businesses is the VoIP business solutions and PBX features which VoIP can deliver.
  • The hosted VoIP services enable businesses to not only pay for the PBX services that you actually use. You can upgrade it with a simple process from me technical viewpoint and usually, it doesn’t require any extra communication equipment.
  • Small business VoIP service makes it easy for you to include a geographically distributed group of workers even for those employees who work from their homes can be included in your business unit. With the hosted services the only equipment that your business requires is the IP phone and a VoIP router.
Scroll to Top