What is Call Avoidance? Causes & How to Identify
Call center jobs can be stressful. Agents often deal with a high volume of calls and upset customers, which can wear them down over time. Nobody wakes up excited to make or take customer calls all day. Even the most cheerful call center representatives need a break. This constant pressure can lead to something known […]
What is Call Avoidance? Causes & How to Identify Read More ยป