Easily check your call history via our call logging feature and also evaluate call logs for more business insights.
Call Centre Solution
VoIP Business offers a comprehensive, flexible and cost-effective VoIP solution for call centres to improve efficiency and quality of every customer interaction. All you need is an active internet connection and computers to use our VoIP solution for your call centre. VoIPBusiness provides a suite of inbound call centre technologies such as Automatic Contact Distribution, skills based routing and Interactive Virtual Receptionist with self-serve options.
VoIPBusiness call centre solution offers:
- Flexible and intelligent routing parameters which connect your customers to the right agent quickly for better efficiency and customer satisfaction.
- With VoIPBusiness contact management you can manage travel, facilities, human resources and IT help desk.
- With the VoIP cloud system, it becomes easy to integrate the headquarters, remote offices and outsourced locations into one economical, efficient and well managed call centre.
- VoIP Business’s management features and flexible design makes home-based agents practical and cost effective.
- With CRM integration you can optimize workflow by leveraging daily aps.
Office Phone Systems
Voip Business provides the best office phone systems for all businesses. We provide comprehensive VoIP phone technology which simplifies communication and saves money. With VoIP Business services you can run your business from anywhere without any hassle. With our VoIP phone services your team can connect, communicate and collaborate from anyplace and through any device. Our state-of-the-art technology gathers all your important services: phone, fax and voicemail over a secure internet connection. From video conferencing, collaboration, online fax to call centre solutions, we have got you covered. With VoIP Business services you can take your business to the next level.