As technologies penetrate every sphere of people’s lives, the real estate market remains one of the leaders in the adoption of new tools and digital opportunities. Today, serious businesses don’t merely rely on personal websites; they release dedicated mobile apps featuring every service a potential client might be interested in.
VoIP calling, which stands for voice over Internet protocol, is one of such unique features. It has transformed the real estate phone system completely, allowing managers to connect to clients immediately, organize video tours across the rented locations, and get full CRM integration.
Discover more about the opportunities of VoIP calling, and you’ll see why it’s become an essential attribute of all modern real estate mobile apps.
Why Mobile Apps Have Become a Necessity in Real Estate?
It goes without saying that the whole real estate market depends on uninterrupted communication. People who search homes for sale want to connect with agents and property managers; agents want to talk to investors, and each of these parties hopes to establish a secure and immediate connection. Exchanging messages via random apps or through the website doesn’t cut it, as the whole system becomes disorganized.
That’s why mobile apps with VoIP have started gaining traction. First, by creating real estate apps that connect buyers and brokers, you can organize flawless communication, real-time video listings, automatic sorting based on the most relevant criteria, and many other functions that standard websites can’t pull off. Most importantly, you can integrate calls with a phone app: this will guarantee no-cost calls even with international clients.
Key VoIP Features Every Real Estate Mobile App Needs
Take a look at the key VoIP features below. You’ll see what makes them essential and how they improve the functionality of real estate apps.
i. In App Call for Immediate Communication
When a potential customer is browsing the available listings through the real estate app and comes across an option they really like, their first instinct is to connect to the agent and discuss it. When the VoIP is embedded, the user can:
- Call the agent as they keep exploring the offer that interests them
- Connect immediately without any international charges
- Get more listing suggestions and check them out in real time without hanging up
Agents know that quick communication is often a key to success, so offering this kind of feature to clients increases the chances of them deciding to buy a place they saw and liked.
ii. Remote Video Property Tours
Who doesn’t like video tours? Ever since such tours became a reality, the majority of people have stopped being satisfied with browsing photos. Liking the image and travelling who knows where, only to realize that the location isn’t suitable or the house is much smaller than it looked in a photo, is a nightmare for every customer.
An app for real estate with a video tour functionality can minimize the chances of this scenario. Here is what it enables:
- A virtual walkthrough through the entire house and the surrounding area
- A live Q&A session with a real estate agent who will explain everything
- A chance to see all the benefits and drawbacks with one’s own eyes
In addition, mobile realty apps with video communication enabled can help build better trust between the parties, as they’ll be speaking face-to-face from the very beginning.
iii. Full CRM Integration With Call Tracking
When a VoIP system is connected to the VoIP CRM, every interaction between the parties can be logged and dissected. Let’s say a client attempted to make a call, but they chose the wrong time, and the agent didn’t pick up. The data about this call is still recorded, and it can be used for automatic lead creation.
In addition, all the calls can be recorded, so if some problems occur, it’ll be easy to check back to find out which party is actually at fault. Every call ID can be connected to the buyer’s account, with lead scores assigned based on their frequency and value. Finally, the integration of CRM and VoIP lets agents set up automatic follow-ups, something that can help close the deal.
iv. AI-Powered VoIP Call Analysis
Video calling app development has made a lot of progress over the last couple of years. Now, AI can be integrated together with VoIP, enabling the following features:
- Transcribing calls in one click, which allows agents to check back whenever they forget something from their conversation with a client.
- Predictive analytics demonstrating which of the calls are more likely to lead to a conversion.
- Automated suggestions based on the phone calls that the agent can accept or reject; in case of the former, an automatic message can be sent to a client.
- Keywords detection that helps assign different scores to potential clients and focus on those that are more likely to turn into paying customers.
The best app for international real estate will always have both VoIP and AI insights, as this combo leads to a more satisfying experience for both clients and agents.
Staying Up to Date with Real Estate Market Trends
The real estate industry keeps growing at an annual rate of 2.69%, which makes it increasingly competitive. To stay ahead of this competition, agents and business owners must invest in the latest technologies, and right now, building a commercial real estate app with VoIP is becoming a necessity.
VoIP guarantees an instant connection that stays free for international clients, AI intelligence that helps transcribe calls and form valuable insights, and video walkthroughs that people deeply appreciate. An app with VoIP is bound to do better than one without it, so it’s definitely worth an investment.
Read More : VoIP Protocols Explained: What They Are and Why They Matter
