As AI technology gains ground and becomes an integral part of our everyday lives, some workers might ask themselves: How do these tools benefit me?
As much as increased productivity and task automation sound like significant advantages, they don’t necessarily positively impact our work lives. In fact, some surveys suggest that the use of artificial intelligence in the workplace has increased workloads for 3 in 4 employees.
So, how can we ensure that AI actively supports better work-life balance and employee satisfaction? Here are 8 ways artificial intelligence can improve employee experience in your company.
8 Ways to Improve Employee Experience with AI
1. Customizing Employee Onboarding Programs
We all know that every worker has different needs, expectations and preferences and that fulfilling them is key to improving their satisfaction and engagement. This is especially true for the onboarding period, which accounts for 20% of total employee turnover.
AI tools can help optimize and customize onboarding processes by sending automated and personalized welcome emails or suggesting effective onboarding plans and activities depending on the new hire’s profile. Furthermore, artificial intelligence can help you build appropriate onboarding training plans according to specific needs and knowledge gaps. Not to mention that AI chatbots can answer new hires’ frequently asked questions and help them retrieve the information they need in a matter of seconds!
2. Enhancing Knowledge Basis and Development Opportunities
AI tools can analyze internal information and company processes to help employees with their decision-making. They also ensure that your teams can access the data they need, whenever they need it, leading to time-savings and increased productivity.
Apart from supporting day-to-day operations, artificial intelligence is also a great way to improve knowledge management in your organization. It can identify knowledge gaps and resource needs to build development plans that will help employees learn and grow on a daily basis.
Considering that 45% of workers are more likely to stay in their company when they benefit from development opportunities, you can see how these tools can improve their overall satisfaction and experience!
3. Streamlining Performance Management Processes
Did you know that 80% of employees would like to benefit from more regular feedback rather than traditional yearly performance reviews? However, providing constructive feedback requires thorough monitoring of past and present performance and an in-depth understanding of individual objectives – on top of organizing regular one-on-one meetings.
This can easily get overwhelming for busy managers: that’s why many of them are turning to artificial intelligence features that automatically analyze past and current performance, share recommendations and feedback based on individual goals and profiles, and automate the entire performance management process. Managers only have to compare their feedback with AI-powered recommendations to share effective performance improvement plans across the entire team.
4. Optimizing Communication Throughout the Entire Organization
AI-powered communication systems can help you schedule regular meetings with coworkers and transcript recorded calls into text to ensure that each meeting is useful and well-documented. They let you benefit from post-meeting analysis to support quick and effective decision-making and optimize documentation processes.
Some AI tools can even summarize the sentiments of your teammates regarding a specific meeting to help you improve your communication style and collaboration skills. This promotes healthy communication among team members and throughout the entire organization.
5. Promoting Team Collaboration and Cohesion
On top of streamlining and optimizing communication, artificial intelligence can promote team cohesion. Some project management software solutions integrate AI capabilities to improve task management and encourage coworkers to collaborate on various projects. You can now track progress and summarize tasks in a few clicks, which clarifies the entire team schedule and promotes open communication and collaboration, in addition to simplifying everyone’s daily life.
Artificial intelligence can also bridge the gap between coworkers from different parts of the world with powerful translation features. These tools are particularly useful for multilingual companies and enable workers to build strong bonds across the world.
All in all, there are a lot of AI platforms designed to improve connectivity and team-building: it’s up to you to choose which one best suits your needs!
6. Collecting Employee Feedback
When conducting employee satisfaction surveys, the most challenging step consists of analyzing the data and feedback you collect in order to build action plans that will support employee engagement.
Artificial intelligence can automate this time-consuming process and suggest areas for improvement depending on the employee feedback you received. This applies for any other type of data, such as informal feedback you received after the onboarding process or any sentiment shared about the overall employee experience in your company.
7. Avoiding Turnover and Disengagement
When it comes to HR strategies, you need to be proactive and notice potential issues in productivity or engagement before they get out of hand. Easier said than done: the HR department and managers alike often already have a lot on their plate and struggle to set up proactive action plans.
That’s where AI tools come into play: predictive analytics connected to your HR reporting software will notify you when risks of disengagement or burnout arise in your organization. This will help you identify which employees need more support at a given moment, thus avoiding voluntary turnover or quiet quitting situations.
8. Increasing Employee Engagement
Proactive action plans and employee feedback analysis provided by artificial intelligence solutions are effective ways to ensure that employee engagement levels remain high in your company. If you give the right tools to your employees, they will not only be more productive but also generally happier and more engaged.
In short, AI tools are the best support HR managers can dream of: they help gain time and efficiency on complex tasks so that HR can focus on improving employee experience throughout the entire organization.
Final Words
When implemented and used with employee well-being in mind, AI technology can quickly become a game-changer for workers in all industries. As artificial intelligence use increases and evolves over time, we need to put more focus on employee experience and engagement to ensure that productivity and happiness go hand in hand in the workplace. This approach will not only ensure that employee well-being remains a priority in your organization but also facilitate the implementation of tools that will support business performance and better work-life balance for all workers.
