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For several decades the advancement in technology has revolutionised the telecommunication industry. VoIP (voice over internet protocol) has become very popular among businesses, and with time more and more businesses are moving towards this advanced communication system. However, VoIP is […]
In today’s competitive market, maximizing user interaction and capturing market segments has become necessary. Customized web-based applications are the best ways to reach your customers. With the help of such apps, users can interact with you using a web browser […]
A POTs line is a copper wires network connected to a standard phone that provides power and connectivity to the service provider’s central switching system. We all know everything is going digital, including communication, such as making calls or sending […]
Call pop is a feature that provides real time data about our customer, whenever a call comes in. It helps call agents in resolving queries quickly and improve customers satisfaction. When it comes to business communication or customer support service, […]
Voice over Internet Protocol or VoIP facilities are not available in the UAE. The nation’s telecommunication service providers have informed the residents of this restriction. The VoIP services will not be regulated in the UAE until they are according to […]
VoIP can’t run without a web connection. You can place VoIP calls from the web. Instead of being conveyed over simple analogue telephone lines, they require a web connection for transmission over an internet connection. It shows that if the […]
If you are viewing this post, the possibility is that you have been utilising VoIP phone service, and you may be experiencing particular glitches while placing calls by VoIP. Whether it’s choppy communication, low-quality voice conversation, or any other VoIP […]
Small and medium-sized companies are benefiting from expense savings that Voice over IP (VoIP) is providing by using VoIP Performance Management. With video conferencing, cloud programs, mobile phone apps, and voice data all passing through the same network connection, there […]
Direct Inward Dialing numbers (DIDs) have been in the telecommunications sector for quite a while. Most companies utilise DIDs for their telephone network as it facilitates clients to reach out to a specific individual or office directly. Direct inward dialing […]
This guide will provide you with all the facts you want to remember for familiarising yourself with how a virtual switchboard functions. For example, suppose you consider digitising your company’s communication or need to enhance the telecommunications further. Then it […]
