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      • Presence
      • Virtual Fax
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      • Extensions
      • Voicemail
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      • Call Queue
      • Voicemail to Email
      • Call Waiting
      • Desktop App
      • Presence
      • Virtual Fax
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VoIP

01
Sep
Boy doing Calling through Wifi
What Is WiFi Calling And How Is It Beneficial?

In the past, using virtual communication tools was considered a threat to traditional telecom companies. But as technology progresses, staying connected has become as important as breathing. One astonishing advancement in this direction is WiFi calling, a tech that lets […]

by David O Neil

Continue Reading

29
Aug
Find Owner Of VoIP Number
How To Find Owner Of VoIP Number?

Voice over Internet Protocol, or VoIP, has become very popular among individuals and businesses due to its advanced features and other benefits, such as cost-effectiveness, scalability, and convenient audio and video calling solutions. However, there is a common concern when […]

by theking

Continue Reading

15
Aug
Are VoIP Phone Systems Reliable?
Are VoIP Phone Systems Reliable?

Only a few businesses can operate without a phone system in this advanced technology age. Whether it is customer support or sales operations, your business needs communication to contact current and future customers. Over time, advanced phone systems have been […]

by theking

Continue Reading

01
Aug
Setup VoIP Phone At Home
How To Setup VoIP Phone At Home

With technological advancement, individuals and businesses seek communication systems with advanced features that help reduce calling costs. As a result, more and more people are shifting to VoIP. It is a cloud-based phone system that allows people to make and […]

by theking

Continue Reading

24
Jul
What Is a VoIP Caller
What Is a VoIP Caller? Everything You Need To Know

Have you received any call on your phone with the caller ID as “VoIP caller”? And scratching your head to understand what it means, we have the answer to your question. A VoIP call simply means that instead of calling […]

by theking

Continue Reading

21
Jul
Warm Transfer vs Cold Transfer
Warm Transfer vs Cold Transfer : Which Works Best

Customer support calls are essential to create customer relationships and build a better brand reputation. Although resolving customers’ issues in the first Call is ideal, it is unavoidable for many businesses to avoid call transfers. According to a recent report, […]

by theking

Continue Reading

18
Jul
Business Process Outsourcing BPO
What is Business Process Outsourcing (BPO)?

In today’s competitive business landscape, organizations continually seek innovative ways to optimize operations, reduce costs, and enhance efficiency. Many businesses from startup to established ones, opt to outsource different processes. One increasingly popular emerging strategy is Business Process Outsourcing (BPO). […]

by theking

Continue Reading

13
Jul
What Is Hosted VoIP
What Is Hosted VoIP? Definition, Benefits, Features and Importance

Are you planning to upgrade your business phone system? While searching for the best business phones, you may come across hosted VoIP. So what is it, and how can it benefit your business? It is essential to know. Voice over […]

by theking

Continue Reading

04
Jul
What Is Call Parking
What Is Call Parking And How Does It Work

Are you worried about the large call volume and want to manage these calls efficiently? The call parking feature of the VoIP phone system can be a perfect option for you. It helps agents work as a team and allow […]

by theking

Continue Reading

17
Jun
Are VoIP Calls Free
Are VoIP Calls Free? Exploring the True Cost of VoIP Calls

One of the significant reasons for shifting to VoIP from traditional landlines is cost-effectiveness. It is true for individuals and business users, although businesses will save much more money than residential VoIP users. The cost reduction is due to low […]

by theking

Continue Reading

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