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Personalized learning is an educational strategy that focuses on customizing each employee’s strengths, requirements, skills and aptitude. Every employee obtains a learning program as per their knowledge and how they can do the best learning. To get an overview of […]
If you are a CEO then developing the employee’s interest in their work should be your primary responsibility. You might be focusing on enhancing the performance of your employees but you should give equal attention to improving their productivity. These […]
Customer service is a factor that differentiates a successful business from an unsuccessful one. This affects every part of the customer lifecycle, from acquisition to retention. It’s important for customers to feel that they are being treated with respect and […]
There’s no doubt that remote work is becoming highly popular. According to a study by experts, 43% of workers in the US have telecommuted at some point in their career. And this number is only going to grow as technology […]
In a perfect world, every customer would be happy and satisfied with the service they receive from your call centre. But we all know that’s not always the case. Sometimes customers can be frustrating, difficult, and just downright to the […]
Creating a good user experience is important because it can mean the difference between a person using your product or service and choosing another option. A bad user experience will cause people to give up and look for something else, […]
53% of a customer’s decision to do business with a supplier is related to the sales experience they received. In today’s tech-saturated world, B2B companies often fail to know the importance of B2B customers’ feedback. The revenues of any business, […]
Are you looking for ways to monitor your company’s production? Do you want to ensure that your products are being produced efficiently and effectively? If so, there are a few key things you can do to help you stay on […]
If you’re a small business owner, then you know that it can be difficult to keep track of everything that’s going on. You have to worry about sales, marketing, customer service… the list goes on and on. You may not […]
Employee performance is essential to the success of any organization. Numerous factors can impact employee performance, both positively and negatively. By understanding and leveraging these key factors, organizations can create an environment that boosts employee performance and drives organizational success. […]
