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Business

Big Data and Marketing Design Conceptualization

Connections Between Big Data and Marketing Design Conceptualization

Within many industries, including marketing and advertising, the theme of “big data” has grown heavily in importance over recent years. Data is utilized in marketing circles for numerous purposes, including the one you may not have even considered entirely: The active creation of marketing designs, materials, and promotions.  How does this work, exactly? Some people […]

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What Is a Virtual Call Centre

What Is Virtual Call Centre And How Does It Work

The rise of remote work and virtual communication technologies has led to new business models that challenge traditional office-based operations. One such model is the virtual call centre, which allows companies to provide customer service and support to their clients through remote agents working from different locations. A virtual call centre leverages cloud-based technologies and

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Integrating IoT with VoIP System

The Benefits Of Integrating IoT with VoIP System

For several decades the advancement in technology has revolutionised the telecommunication industry. VoIP (voice over internet protocol) has become very popular among businesses, and with time more and more businesses are moving towards this advanced communication system. However, VoIP is not the only technology transforming the communication industry. There are many others, such as IoT

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What Is Call Pop

What Is Call Pop? How It Is Beneficial For Your Business

Call pop is a feature that provides real time data about our customer, whenever a call comes in. It helps call agents in resolving queries quickly and improve customers satisfaction. When it comes to business communication or customer support service, callers’ expectations are high, and businesses also want to improve customer experience. Whenever customers call

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