Call Routing Scenarios in PBX
Caller ID Feature
Caller ID is a feature which transmits the number of the caller. This feature can help you with finding out who is calling you before you pick up the phone. With VoIPBusiness Caller ID feature you are able to identify the party that is calling you.
CLID Scenario in PBX
You just need to own the number, to get it verified, put the number in there to either receive a pin code via SMS or a phone call via the Cloud PBX, once you receive it, just verify, and here you go, that number that you own has now been validated as a number to be identified when you call someone, meaning it is now your CLID or Caller ID.
Benefits of the Caller ID feature
Caller ID it will display the information for incoming calls whether it is your desk phone or Smartphone.
Name of Caller
You can see the name of the caller whether a person or company with help of Caller ID.
Received And Missed Calls
You can see the Caller ID information of received and missed calls. You can return any missed calls with just one click.
Frequently asked questions
Caller ID is offered to all VoipBusiness customers and works on desk phones, Smartphone, tablets, and the Softphone.
If someone calls you who have blocked Caller ID on their outgoing calls, then a “private” or “anonymous” message will be displayed on your Caller ID system.
Only the Admin of your account can change your company’s Caller ID Name that will be displayed on your recipient’s Caller ID.
If you have blocked your outgoing calls on your Caller ID and you call someone who has activated the Anonymous call rejection feature then your call will be rejected as your call will be displayed as private or anonymous.