The custom greetings feature offered by VoIP Business allows your company to enhance its image and improve the calling experiences of your customers.
You can change the message that your callers hear according to your personal requirements. You can record the exact message that you want your callers to hear. This type of greeting helps people find the information that they want.
Yes, VoIPBusiness gives you several guidelines for the custom greetings and many other greetings.
You can use files of .wav and MP3 format. However, the best format is .wav. If the file is .wav then it should be CCITT –Law (G711a), 8 bit, 8 kHz, mono. If the file is MP then it should be PCM, 16 bit, mono and 8 kHz.
All is on the cloud, the moment you configure your account, it will be available on the phone system.