Get Real-time Insights With Call Analytics
Measure your calls performance and unlock new insights with robust call analytics and reporting.
Track The Smallest Details On Your Calls
Monitor Key Performance Indicators
Queue time, average call duration, percentage of calls answered, service level – track the metrics that matter most.
Filter Your Statistics By User, Group or Number
Perform your analysis by focusing on a particular service or user. For example, only analyze the performance of your team that handles client support calls.
Create Your Own Reports
Export or use our API to retrieve your data and organize them as you wish within your internal tools.
Get Started With VoIP Business Today
Modern VoIP services for SMB’s. Over 1 billion minutes per year.
Frequently Asked Questions
To help identify and stop fraudulent activity, phone analytics may detect anomalous call patterns and behaviors. It enhances the VoIP system’s general security.
Yes, call analytics produces reports suitable for compliance needs, guaranteeing that industry rules and guidelines are followed. For auditing purposes, it offers a comprehensive call record log.
Call analytics facilitates data-driven decision-making to increase overall corporate efficiency, network performance optimization, customer happiness enhancement, cost reduction, and security enhancement.