Easily manage your business, maximise profits with our feature rich communications system.
In today’s fast-paced, digitally-driven business world, marketing has evolved into a dynamic and multifaceted discipline. Within the broader spectrum of marketing, business-to-business (B2B) marketing presents its own unique set of challenges and opportunities. When it comes to promoting products or […]
In the ever-evolving landscape of technology, Artificial Intelligence (AI) chatbots have emerged as a powerful and versatile tool. These digital assistants have found applications across industries, from customer service to healthcare, and are becoming increasingly integrated into our daily lives. […]
If you have ever worked in a customer service field, you can understand that it is nothing less than a battlefield. In one second, you receive an email complaint shared by a customer, and at the same time, you have […]
Most often the terms chatbots and conversational AI are used interchangeably, but there are many differences between them. Both technologies are used to improve customer support services so it is essential to understand the difference to know which one is […]
In the past, using virtual communication tools was considered a threat to traditional telecom companies. But as technology progresses, staying connected has become as important as breathing. One astonishing advancement in this direction is WiFi calling, a tech that lets […]
Only a few businesses can operate without a phone system in this advanced technology age. Whether it is customer support or sales operations, your business needs communication to contact current and future customers. Over time, advanced phone systems have been […]
With technological advancement, individuals and businesses seek communication systems with advanced features that help reduce calling costs. As a result, more and more people are shifting to VoIP. It is a cloud-based phone system that allows people to make and […]
Have you received any call on your phone with the caller ID as “VoIP caller”? And scratching your head to understand what it means, we have the answer to your question. A VoIP call simply means that instead of calling […]
Customer support calls are essential to create customer relationships and build a better brand reputation. Although resolving customers’ issues in the first Call is ideal, it is unavoidable for many businesses to avoid call transfers. According to a recent report, […]
Are you planning to upgrade your business phone system? While searching for the best business phones, you may come across hosted VoIP. So what is it, and how can it benefit your business? It is essential to know. Voice over […]
