Call the right person without going through time-consuming indirect calls. Choose your DDIs or block of DDI phone numbers for all your staff members and connect to our cloud VoIP system. Talk to us for further information.
When you signup with VoIP Business you are given a number which is called a DID number. The given number given to you connects you to the PSTN (public switched telephone network) networks around the world.
VoIP Business provides DID (Direct Inward Dialing) features for you. This feature allows your business to assign a personal number to every member of the staff, without having to install a separate phone line. With DID the telephony traffic is split up and is more easily manageable.
DID brings some awesome benefits for your business’s customer care and marketing.
Let’s say, an established business outsources its marketing campaigns to some other country. It’s customers won’t call on foreign numbers, as they reside in the same country where the company exists. That’s why the company’s need DID local numbers for the marketing team to make the customers believe they are calling on local numbers.
Every business owner knows about telephone numbers. Telephone numbers are 10-digit numbers assigned to the customers, vendors and others to contact your company. With the growing services like SIP trunking and VoIP, DDI is now used as an alternative to traditional telephone numbers. The major difference is that a telephone number can be used for any purpose. However, a DDI is specially provided to a specific locality and is used for businesses.
A conventional telephone number is directly connected to a copper telephone line. Every line has a number and is used for making and receiving calls. As a business one needs multiple lines for concurrent calls. In this way when a call comes on the main number it is received, if another call comes at the same number then it will go to the next line which is available.
A direct inward dial number doesn’t need a physical telephone line. DID numbers are directed towards “call paths”. Similar to physical copper lines, call paths establishes the number of concurrent calls. With VoIP there is no copper wire to be dealt with. DID is known for being flexible. DDI numbers can be used as main company numbers, which will ring directly to an extension or virtual numbers which are controlled to execute a lot of functions. With VoIPBusiness, there are no charges for long distance calls. Your DDI number exists virtually independent of a physical line and you can make it ring wherever you want.
If you get DID numbers then your company has the ability to appear as a part of the local community regardless of your company’s physical location. Most customers give preference to local vendors because it provides more comfort, easier access, fast service and more accountability. Therefore, when you use DID numbers your company number will not be restricted to your location.
With DID numbers your employees’ labour expenses reduce. DDI numbers minimise the receptionist duties. If you assign the DID numbers to each individual then every caller can directly reach the party they want to talk to by simply dialling the DID of that employee. Instead of answering each incoming call the employee can be reached whenever required by the caller. This gives receptionist the ability to perform other duties throughout the day.
Bandwidth is supplied to DDI numbers as part of VoIPBusiness inbound voice services.