Our Voicemail feature is completely customisable for each user and any group, at an extension level. Never miss any customer.
Do It Your Way And Completely Configure All Voicemails
Voicemail is an important feature for any type of business. If activated, it automatically forward calls to the voicemail when a call is unanswered. Customers can leave a voice message saved in a digital audio format.
You can enable email notifications whenever a new voicemail arrives. Furthermore, a message can be sent as an attachment to an email, also called voicemail transcription.
Voip Voicemail Scenario In PBX
Forwarding to voicemail is a feature that allows voicemails to be received in certain cases, such as if a caller calls your main business number and the concerned agent is busy, the call is redirected to another agent. When the call is unanswered, the caller has the opportunity to leave a voicemail.
The voicemail is at user level and also at group level, so there would be voicemails for the individuals and the Sales team. If not answered, redirect calls to voicemail and voicemail to email features.
Benefits of the online voicemail system feature
Virtual Voicemail FAQs
No, there are no additional charges for Voicemail. It is included in your VoIPBusiness account.
All voicemails are accessible through each VoIPBusiness-enabled device or app, which includes your desk phone, email, VoIPBusiness mobile app, VoIPBusiness for Desktop, and VoIPBusiness online account.
Yes, You have the option of forwarding any message which is stored in your VoIPBusiness online account. If you are forwarding a voice message, the file is converted to MP3 format automatically and it is then added to an email as an attachment.
VoIPBusiness keeps your messages in your account for a month.
You can customise your voicemail greetings settings from your VoIPBusiness account online. You can begin with the default greeting which is added by your organisation, you can generate custom greetings, or utilise professionally recorded greetings. You can store up numerous greetings according to your requirement in your online VoIPBusiness account.