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VoIP Business is developed keeping in mind the needs of businesses of all types and sizes. We offer standard and premium packages. However, if you need a customised package for your business you can get tailored plans. VoIP Business App has all the features that are necessary to save the time and resource of any business small and large.
Yes, you can use VoIP Business on your smart phones. If you have an Android phone you can download our App from Playstore and if you want to use it on iPhone you can download our app from App Store.
Yes you can Block unwanted numbers on VoIP Business. If you and your business do not want to answer spam calls or if there is any other irrelevant call you can easily block them.
Yes you can connect IP Phones with VoIP Business easily
Switch on the Session Initiation Protocol phone, find out an IP address i.e. (192.168. 0.1) typed that in to your browser it shows you the below shown page🡪Admin login 🡪Get user ID & password
go to setting 🡪 Phones 🡪 Endpoints Handset Copy the User ID and Password from VoIP Business and enter that credential in the below CISCO window.
Yes, our communication dashboard offers number porting, which allows you to transfer your current business number over your VoIP app. However, It is a good idea to maintain your existing service until porting has been completed.
Yes, you can change extension numbers. In order to do so Login to your VoIP Business Account → go to Settings → Users → Select any user which you want to change extension → New interface will open click on the extension number → A new pop up window will appear write your new extension and click on update. with these simple steps you can easily change the extension of user.
VoIP Business allows you to use its platform for free but with limited features, so there’s no risk in trying it for your business. There is no setup or activation fee for free plan.
Yes, VoIP Business offers 24/7 Chat Support. If you have any query you can send us message or create a support ticket our representative will get back to you.
Yes you can Add multiple cards in our communication dashboard for payment purpose.
The administrator can add new card details and also set primary and secondary cards if you have multiple cards added in your account.
VoIP Business maintains all the records of Calls and Messages. The admin of the account can access all the call recordings. Call recordings remain stored in your account for 90 days. After enabling Call Recordings against any number click on Dialer and click on the Call Info icon present in front of all the numbers and access their call recordings.
Our communication dashboard automatically records all calls if the auto feature is enabled.
To Access calls recordings follow the below steps:
1: Login VoIP Business Account.
2: Click on the Global Settings and scroll down.
3: Click on View button present in front of the Call Recording.
4: Now you can enable call recordings against any of the given numbers
Yes, You can cancel your Subscription at any time when ever you want. VoIP Business offer month to month Service.
Currently, VoIP Business only accepts credit cards for payment. We will make available additional forms of payment in the future and notify customers when available.
There are two steps to verify your account:
1: Verified by email
2: Verified by phone number
It is done to secure your all information
Administrators have full access to an account’s settings, while Users will only be able to see and alter their own settings.
Administrators Rights:
Additional rights for Administrators:
User Rights:
These technical support ticketing solution that let your users take benefit of raising technical support requests by ease of sending an email. At the same time, the technical support operations in your business can be streamlined for better resource utilization and increased customer satisfaction.
In order to create support ticket:
Log into VoIP Business 🡪 Click on help icon present in the bottom right corner 🡪 Now click on create a support ticket 🡪 enter required details and click on submit button.
Having a voice mail PIN means that you are the only person who can access your voicemail. Having a PIN number increases the security of your personal and business information security.
The administrator of the account can access all the call recordings for supervision purposes. No user/sub user can access it.
Yes, when you make your VoIP Business account, you are required to set your location settings. These settings are used for emergency purposes. You can also set location settings against each number.