{"id":2587,"date":"2023-12-12T14:22:09","date_gmt":"2023-12-12T14:22:09","guid":{"rendered":"https:\/\/voipbusiness.com\/kb\/?p=2587"},"modified":"2025-03-19T11:15:03","modified_gmt":"2025-03-19T11:15:03","slug":"voip-business-adding-call-tags-2","status":"publish","type":"post","link":"https:\/\/www.voipbusiness.com\/kb\/voip-business-adding-call-tags-2\/","title":{"rendered":"VoIP Business-Adding Call Tags"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2587\" class=\"elementor elementor-2587\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fad2219 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fad2219\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-34809bb\" data-id=\"34809bb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-91b5c69 elementor-widget elementor-widget-heading\" data-id=\"91b5c69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Call Tags <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6759ac0 tm-bm-0 elementor-widget elementor-widget-text-editor\" data-id=\"6759ac0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Overview\u00a0<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-88c6f89 tm-bm-0 elementor-widget elementor-widget-text-editor\" data-id=\"88c6f89\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Call tags help you sort and manage phone calls by adding labels to them. It makes it easier to find and organise calls later.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eeea2a2 tm-bm-0 elementor-widget elementor-widget-text-editor\" data-id=\"eeea2a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Call tags are used to:<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12f77d9 elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"12f77d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Categorise<\/b> calls using <b>internal benchmarks.<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Filter by <b>types<\/b> of <b>phone calls.<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Save <b>recordings<\/b> for <b>training<\/b> purposes<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-978c096 tm-bm-0 elementor-widget elementor-widget-text-editor\" data-id=\"978c096\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>Adding A Call Tag<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2096a28 elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2096a28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Login to your account .<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Click on the \u201cSettings\u201d<\/b>  and navigate to \"Global settings\". <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Scroll down to \"call tags\" and click on \u201cSet Call Tags\u201d.<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38d1514 elementor-widget elementor-widget-image\" data-id=\"38d1514\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"980\" height=\"467\" src=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-1-1024x488.png\" class=\"attachment-large size-large wp-image-2590\" alt=\"\" srcset=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-1-1024x488.png 1024w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-1-300x143.png 300w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-1-768x366.png 768w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-1-60x29.png 60w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-1-150x71.png 150w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-1.png 1366w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13e3ec9 elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"13e3ec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Click \"Add tag\" in the upper right corner. <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb1031f elementor-widget elementor-widget-image\" data-id=\"bb1031f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"980\" height=\"467\" src=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-2-1024x488.png\" class=\"attachment-large size-large wp-image-2591\" alt=\"\" srcset=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-2-1024x488.png 1024w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-2-300x143.png 300w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-2-768x366.png 768w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-2-60x29.png 60w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-2-150x71.png 150w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-2.png 1366w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6add9e elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"c6add9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Enter the \"Tag Name\",  \"select Color\" Select and click on \"Add\" button.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">You can also \"hide\" added Call Tags by setting the toggle button next to the ag name to \"on\"<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cf1558e elementor-widget elementor-widget-image\" data-id=\"cf1558e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1366\" height=\"645\" src=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/Add-Call-Tags.gif\" class=\"attachment-full size-full wp-image-7009\" alt=\"Adding Call Tags\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c04b9d1 elementor-widget elementor-widget-image\" data-id=\"c04b9d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"467\" src=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-3-1024x488.png\" class=\"attachment-large size-large wp-image-2592\" alt=\"\" srcset=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-3-1024x488.png 1024w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-3-300x143.png 300w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-3-768x366.png 768w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-3-60x29.png 60w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-3-150x71.png 150w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-3.png 1366w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad3d6d1 elementor-widget elementor-widget-image\" data-id=\"ad3d6d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1366\" height=\"645\" src=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/Hide-Or-Delete-Tag.gif\" class=\"attachment-full size-full wp-image-7010\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1f5c8d elementor-widget elementor-widget-heading\" data-id=\"f1f5c8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Using Call Tag <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ef6711 tm-bm-0 elementor-widget elementor-widget-text-editor\" data-id=\"8ef6711\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>There are two ways that you can use your call tags:<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb22d80 tm-bm-0 elementor-widget elementor-widget-text-editor\" data-id=\"bb22d80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>During Call:<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e7cbe2 elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8e7cbe2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">You can <b>use<\/b> your all added <b>Call tags<\/b> when you are on a call.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Just Click on <b>\u201cTags\u201d<\/b> button during call and all your <b>added tags<\/b> will showing at there.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Select <b>one of them<\/b> for your <b>call.<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Do not <b>forget<\/b> to click on <b>Tags button<\/b> first when you are calling.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1dde91c elementor-widget elementor-widget-image\" data-id=\"1dde91c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"467\" src=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-4-1024x488.png\" class=\"attachment-large size-large wp-image-2593\" alt=\"\" srcset=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-4-1024x488.png 1024w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-4-300x143.png 300w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-4-768x366.png 768w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-4-60x29.png 60w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-4-150x71.png 150w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-4.png 1366w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddcca92 tm-bm-0 elementor-widget elementor-widget-text-editor\" data-id=\"ddcca92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>After Call:<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ed1349 tm-bm-0 elementor-widget elementor-widget-text-editor\" data-id=\"1ed1349\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can also use your added tags there when call logs will made in \u201cActivity Feed\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04f5517 elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"04f5517\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Hover on the number on the Call logs and select <b>Call info<\/b> option.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-949eaab elementor-widget elementor-widget-image\" data-id=\"949eaab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"467\" src=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-5-1024x488.png\" class=\"attachment-large size-large wp-image-2597\" alt=\"\" srcset=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-5-1024x488.png 1024w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-5-300x143.png 300w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-5-768x366.png 768w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-5-60x29.png 60w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-5-150x71.png 150w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-5.png 1366w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71a0315 elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"71a0315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Then <b>new pop up window<\/b> will show on your interface.<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-circle\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">There you can <b>add tags<\/b> by clicking on <b>Add Button<\/b> next to \"call tag\"<b>.<\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ea707e elementor-widget elementor-widget-image\" data-id=\"8ea707e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"980\" height=\"466\" src=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/Calls-tags-1-1024x487.gif\" class=\"attachment-large size-large wp-image-2606\" alt=\"\" srcset=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/Calls-tags-1-1024x487.gif 1024w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/Calls-tags-1-300x143.gif 300w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/Calls-tags-1-768x365.gif 768w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/Calls-tags-1-60x29.gif 60w, https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/Calls-tags-1-150x71.gif 150w\" sizes=\"(max-width: 980px) 100vw, 980px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5387ce7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5387ce7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f405642\" data-id=\"f405642\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f19e01a elementor-widget elementor-widget-text-editor\" data-id=\"f19e01a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Note: The option of adding call tags other than default tags is only available with complete plan.&nbsp;<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-559d5a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"559d5a2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4e41611\" data-id=\"4e41611\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad4fd43 elementor-widget elementor-widget-image\" data-id=\"ad4fd43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1366\" height=\"645\" src=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/Add-Tags-After-call.gif\" class=\"attachment-full size-full wp-image-7011\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Call Tags Overview\u00a0 Call tags help you sort and manage phone calls by adding labels to them. It makes it easier to find and organise calls later. Call tags are used to: Categorise calls using internal benchmarks. Filter by types of phone calls. Save recordings for training purposes Adding A Call Tag Login to your [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[50],"tags":[],"class_list":["post-2587","post","type-post","status-publish","format-standard","hentry","category-voip-business-tags-and-notes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>VoIP Business-Adding Call Tags - Knowledge Base<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VoIP Business-Adding Call Tags - Knowledge Base\" \/>\n<meta property=\"og:description\" content=\"Call Tags Overview\u00a0 Call tags help you sort and manage phone calls by adding labels to them. It makes it easier to find and organise calls later. Call tags are used to: Categorise calls using internal benchmarks. Filter by types of phone calls. Save recordings for training purposes Adding A Call Tag Login to your [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.voipbusiness.com\/kb\/voip-business-adding-call-tags-2\/\" \/>\n<meta property=\"og:site_name\" content=\"Knowledge Base\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-12T14:22:09+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-19T11:15:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.voipbusiness.com\/kb\/wp-content\/uploads\/2023\/12\/call-tags-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1366\" \/>\n\t<meta property=\"og:image:height\" content=\"651\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Ethan Salman\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ethan Salman\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.voipbusiness.com\\\/kb\\\/voip-business-adding-call-tags-2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.voipbusiness.com\\\/kb\\\/voip-business-adding-call-tags-2\\\/\"},\"author\":{\"name\":\"Ethan Salman\",\"@id\":\"https:\\\/\\\/www.voipbusiness.com\\\/kb\\\/#\\\/schema\\\/person\\\/3b731912325e111cd7bcac60d87a0df6\"},\"headline\":\"VoIP Business-Adding Call Tags\",\"datePublished\":\"2023-12-12T14:22:09+00:00\",\"dateModified\":\"2025-03-19T11:15:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.voipbusiness.com\\\/kb\\\/voip-business-adding-call-tags-2\\\/\"},\"wordCount\":258,\"image\":{\"@id\":\"https:\\\/\\\/www.voipbusiness.com\\\/kb\\\/voip-business-adding-call-tags-2\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.voipbusiness.com\\\/kb\\\/wp-content\\\/uploads\\\/2023\\\/12\\\/call-tags-1-1024x488.png\",\"articleSection\":[\"Tags &amp; 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