VoIP Business https://www.voipbusiness.com/ Complete Cloud and Hosted VoIP Telephone Systems Wed, 06 Feb 2019 11:23:13 +0000 en-US hourly 1 https://wordpress.org/?v=5.2.5 https://www.voipbusiness.com/wp-content/uploads/Voip-business-favicon.svg VoIP Business https://www.voipbusiness.com/ 32 32 What You Need to Know About VoIP Security https://www.voipbusiness.com/what-you-need-to-know-about-voip-security/ https://www.voipbusiness.com/what-you-need-to-know-about-voip-security/#comments Wed, 06 Feb 2019 11:23:13 +0000 https://www.voipbusiness.com/?p=58680 In recent years the use of VoIP Technology has tremendously grown all thanks to the great cost effective and other hosted benefits that the technology offers. However, there are some drawbacks that come together with the benefits of VoIP just like any other Technology. Since VoIP technology solely relies on internet networking and infrastructure, VoIP services introduce security problems which have the potential to disrupt your VoIP calls along with your whole network. If you are considering switching to VoIP services, then it is significant that you recognise the potential drawbacks and what can be done in terms of getting the best practice to ensure that the implementation of VoIP is protected.

Dividing the VoIP wholesale career and data traffic

Most probably when you enter VoIP services it is going to share a network with your data. Therefore, your company will have to ensure that it has monitoring in place which can deduct any threats to the internal and external system.

Even though the organisation might have shared infrastructure it is always a good idea to maintain a certain degree of separation among your data and VoIP traffic. When you ensure that your VoIP traffic flows via proper network paths and through security devices like the VoIP ready firewalls, you cannot just keep it highly secure, but you can also reduce the performance problems.

           This might involve having a dedicated virtual and subnet device for ensuring that the VoIP system always receives the bandwidth which it requires and that it is not suffering from contention with that applications.

This also helps in ensuring that the network admin has a clear view of the traffic flow, so they can set VoIP priorities.

DDoS attacks

VoIP technology is particularly vulnerable to the DDoS attacks particularly if you also run your PABX in the cloud. Majority of these attacks depend on hitting PABX with a large volume of a request in order to get it to work, where all the system can do is shut down the excess altogether. Further, if you are on the receiving end then this means there will be a loss of connectivity and which will lead to the loss of profits.

eventually, you can guard your system against this threat by employing some kind of voice and data traffic analysis. You can do it by identifying irregular patterns of a request and either block the attacker automatically or notify the admin to take the appropriate action.


This topic is incomplete without discussing the issue of policy. It is significant to discuss the guidelines for the use of VoIP technology and the monitoring system which can ensure that these are observed. In some industries for financial services, you might also need to follow particular compliance rules for instance recording calls and storing the data for a particular Fixed time.

Toll fraud

Another major issue with VoIP technology that users may face is of toll fraud. It involves hackers which steal time from your network in order to make phone calls on your account. Generally, this kind of attack begins with illegal access, so it is important to make sure that all your accounts are password protected and have strong passwords which are not used anywhere else. Furthermore, detection can also benefit by alerting you about any abnormal traffic patterns if there is an increase in a call to a familiar Geographic destination. In addition, you can use the admin function of your PABX to limit call destinations for users or a group of users.

https://www.voipbusiness.com/what-you-need-to-know-about-voip-security/feed/ 1
What Is A VoIP Phone Number? https://www.voipbusiness.com/what-is-a-voip-phone-number/ https://www.voipbusiness.com/what-is-a-voip-phone-number/#respond Fri, 02 Feb 2018 12:08:21 +0000 https://www.voipbusiness.com/?p=50559 What Is A VoIP Phone Number?

A VoIP phone number is basically similar to the traditional phone numbers that we are familiar with. Traditional Landline numbers are used through copper lines on the PSTN and the cell phone numbers are used on the cellular networks via devices that can be handheld such as mobile phones. In the same way, calls are made on VoIP networks using a VoIP phone number.

How Does a VoIP Phone Number Work?

VoIP phone number may appear as a new term to a lot of people but it’s similar to anyone who works with technology. For phone users the VoIP phone number looks and works in the same way as any other traditional phone number. The phone number is a string of digits which is entered on a dial pad and it connects two people for conversation. To use a VoIP Phone number you don’t need to learn anything new or enhance your technical knowledge. All the VoIP devices can be used with simple plug and play such as an IP phone can be into a LAN port and then connected device will register itself on VoIP network automatically. Further, you can use the number as per usual. VoIP phone numbers gives users the freedom to take their phone with them wherever they are.

Difference between VoIP and Regular Phone Numbers

VoIP phone numbers vary from standard numbers in a number of rather important ways.

Area Codes

Possibly the very significant difference between VoIP and Regular phone number is that the area code, which has no real relevance on VoIP networks. VoIP phone numbers function just with location. There is not a lot of a distinction between local, national or international numbers (even though prices might fluctuate according to the subscription plan).
Phone carriers usually assign numbers with area codes to decide the rates to be charged for a particular call. Through VoIP, consumers can pick a phone number with any area code (if it is obtainable with the operator) as there is no difference in price, whether it is made to a number with the identical area code or a new one.

Multiple Devices

All Landline numbers are usually attached to a specific device, whether it is a residence phone, workplace phone or any other landline device.
VoIP phone numbers can be tied to several devices which makes it possible to utilize them in unique ways. Therefore consumers can make a call from a desk phone, their Smartphone or PC with the same number. This kind of a system gives flexibility to users, mostly in a business context. A VoIP phone number is suitable to how we work and live in today’s contemporary world.

The Benefits of a VoIP Phone Number

The technique through which landline numbers have been in use has not altered a lot over the last number of decades. People make calls, send and receive voicemail while possibly using a few additional aspects like caller ID. A VoIP phone number has a lot of benefits to give to users. A number of them are listed below:

Use any device

VoIP phone numbers are used on networks which depend on IP technology, the same networks that are utilized to deliver Internet access. While consumers can access the Internet via any device ranging from Smartphone, tablets to PC and desktop, VoIP numbers can be utilized to make calls from a variety of hardware as well.
The VoIP client may have an IP desk phone, an analog landline device (with a converter), an application on a Smartphone or tablet or any small piece of software which can be downloaded on several PC’s. The experience is constant on every device and the person on the other end of the line can see the same number on their caller ID.

Incoming calls can ring multiple devices

Just as calls can be made on any device, incoming calls to a specific VoIP phone number can be attended from everywhere. Actually, the majority VoIP operators present a feature in which incoming calls can ring on several devices at the same time or one following the other depending on how the service is configured.
This particular feature can have different names on different services nevertheless is generally referred as ‘multi device ring’ and ‘find me follow me’ respectively. The feature can be extremely functional for both home and business consumers. Any individual can be reached by a phone call, even though the caller has no idea where they are or which device they will be using.
Through analog phone numbers, calls typically go to voicemail if they are not answered. But with VoIP numbers, voicemail becomes the last option as the user will be reached ultimately. Organizations can give improved customer service by making certain calls are answered by a person no matter how far they are.

Virtual numbers

As VoIP phone numbers are not linked to a particular location or area code, they can be utilized as virtual numbers. Users can pick a phone number with any area code; as a result calls made to that number will acquire local charges even if the caller is not using VoIP.
Any family can make use of VoIP numbers to keep in touch even if they live far away without having to spend excessive amounts of money on long-distance charges. Businesses often buy numbers with a particular area code so that clients from that location can immediately make a local call to reach them.

Number mobility

Approximately everybody has gone through the hassle of moving to a new house or office. As phone numbers are linked to specific lines, it means the hassle of receiving a new number or having to ask the phone company to transfer the line to the new address (if it is possible).
VoIP numbers give mobility. They can go with the customer regardless of where they move. The number can be used provided that there is an Internet connection. VoIP number mobility can be valuable particularly to businesses not wanting to lose loyal clients who are used to dialing the old number.
Businesses do not need to update marketing materials, the company’s website or other communication to reflect new numbers. The old number will go on to work normally. VoIP phone numbers might not be different from standard numbers however they carry an entire host of new features and innovation to the modest phone call.

https://www.voipbusiness.com/what-is-a-voip-phone-number/feed/ 0